Netaxept experienced a critical incident on March 31, 2026 affecting Netaxept Other Components, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Netaxept Other Components
Update timeline
- investigating Mar 31, 2026, 08:05 AM UTC
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support
- resolved Mar 31, 2026, 08:09 AM UTC
This incident has been resolved.