Netaxept incident

Issues with phone system

Critical Resolved View vendor source →
Started
Mar 31, 2026, 08:00 AM UTC
Resolved
Mar 31, 2026, 08:09 AM UTC
Duration
9m
Detected by Pingoru
Mar 31, 2026, 08:00 AM UTC

Affected components

Netaxept Other Components

Update timeline

  1. investigating Mar 31, 2026, 08:05 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. resolved Mar 31, 2026, 08:09 AM UTC

    This incident has been resolved.

Looking to track Netaxept downtime and outages?

Pingoru polls Netaxept's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Netaxept reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Netaxept alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Netaxept for free

5 free monitors · No credit card required