Resolved after 4 hours 26 minutes, affecting Netaxept Other Components, on March 10, 2026.
Our phone system provider has identified the issue and is implementing a workaround.
Affected components
Netaxept Other Components
Update timeline
- investigating Mar 10, 2026, 08:17 AM UTC
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support
- investigating Mar 10, 2026, 09:27 AM UTC
Our phone system provider has identified the issue and is implementing a workaround.
- resolved Mar 10, 2026, 12:37 PM UTC
This incident has been resolved.
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