Netaxept Outage History

Netaxept is up right now

Pingoru has recorded 54 incidents for Netaxept: 41 in the last 12 months and 12 in the last 90 days.

Source: netaxept-status.developers.nets.eu

54incidents recorded
41last 12 months
12last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Netaxept in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 2026525 of 744 (3%)
June 202610 of 720 (0%)
July 202633 of 744 (0%)
August 202634 of 744 (0%)
September 2026627 of 720 (4%)
October 202631 of 563 (0%)

Incidents, newest first

Minor October 23, 2026 Issues with Vipps/MobilePay 10m Netaxept Terminal, Netaxept API

Started Oct 23, 2026, 10:42 AM UTC· resolved Oct 23, 2026, 10:52 AM UTC

  1. monitoring Oct 23, 2026, 10:56 AM UTC

    Vipps/MobilePay confirmed an issue on their side https://status.vippsmobilepay.com/incidents/jy7dg48jwwkc

  2. resolved Oct 23, 2026, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2026 PHP vulnerability (PHP2Shell) CVE-2026-109618/CVE-2026-109619 – Netaxept Other Components

Started Oct 22, 2026, 10:27 AM UTC· resolved Oct 22, 2026, 10:27 AM UTC

  1. resolved Oct 22, 2026, 10:27 AM UTC

    We would like to inform you about recently identified security vulnerabilities affecting PHP (CVE-2026-109618 and CVE-2026-109619), which may impact certain e-commerce platforms and hosting environments. These vulnerabilities are not specific to Nexi's payment plugins but may affect the environments in which they operate. What action should you take? Self-hosted solutions: If you manage your own hosting environment, we recommend reviewing your PHP version and applying the relevant security updates as soon as possible. Managed hosting solutions: If your online store is hosted by a third-party provider, security updates are typically managed by your hosting provider. We recommend confirming that the necessary updates have been applied. We encourage you to review your environment with your technical team or hosting provider and take any necessary actions to ensure your online store remains secure. For further technical details, affected versions and available security updates, please refer to the official PHP security advisory: https://www.php.net/archive/2026.php#2026-10-21-5

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Minor October 15, 2026 Disturbance on Netaxept - INC0989631 1h 4m Netaxept Terminal, Netaxept API

Started Oct 15, 2026, 09:15 AM UTC· resolved Oct 15, 2026, 10:20 AM UTC

  1. investigating Oct 15, 2026, 09:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 15, 2026, 10:03 AM UTC

    Service has recovered and transaction volumes have returned to expected levels. We are continuing to monitor the service while the investigation remains ongoing.

  3. resolved Oct 15, 2026, 10:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2026 Disturbance on Netaxept - INC0981590 12m Netaxept Terminal, Netaxept API, Netaxept Merchant Administration

Started Sep 30, 2026, 09:24 PM UTC· resolved Sep 30, 2026, 09:37 PM UTC

  1. investigating Oct 01, 2026, 07:12 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 01, 2026, 07:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2026 Disturbance on Netaxept for Finland - INC0977357 23h 28m Netaxept Terminal, Netaxept API

Started Sep 21, 2026, 10:00 PM UTC· resolved Sep 22, 2026, 09:28 PM UTC

  1. investigating Sep 23, 2026, 06:46 AM UTC

    We are investigating an issue affecting Nexi authorisationsystem in Finland

  2. resolved Sep 23, 2026, 06:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026 Disturbance on Netaxept 11m Netaxept Terminal, Netaxept API

Started Sep 15, 2026, 09:45 AM UTC· resolved Sep 15, 2026, 09:57 AM UTC

  1. investigating Sep 15, 2026, 09:57 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 15, 2026, 10:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 4, 2026 Disturbance on Netaxept - INC0968686 1h 5m Netaxept Terminal, Netaxept API

Started Sep 04, 2026, 11:54 AM UTC· resolved Sep 04, 2026, 01:00 PM UTC

  1. investigating Sep 04, 2026, 12:29 PM UTC

    We are currently experiencing an issue impacting transactions.

  2. monitoring Sep 04, 2026, 01:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2026 DNB bank issue - INC0967952 1h 3m Netaxept Terminal

Started Sep 03, 2026, 09:22 AM UTC· resolved Sep 03, 2026, 10:25 AM UTC

  1. identified Sep 03, 2026, 09:22 AM UTC

    We are currently observing transaction issues affecting cards issued by DNB Bank. DNB has confirmed an issuer-side incident, which may result in declined or unsuccessful transactions for some DNB cardholders. We are monitoring the situation and following updates from DNB. More information is available on the DNB status page: https://www.dnbstatus.no/incidents

  2. resolved Sep 03, 2026, 10:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2026 Disturbance on Netaxept - INC0967512 31m Netaxept Terminal, Netaxept API

Started Sep 02, 2026, 09:59 AM UTC· resolved Sep 02, 2026, 10:30 AM UTC

  1. investigating Sep 02, 2026, 10:16 AM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2026, 10:27 AM UTC

    The issue have been identified at Vipps Mobilepay https://status.vippsmobilepay.com/incidents/8yzhhy9wvwz0

  3. resolved Sep 02, 2026, 10:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026 DNB bank issue - INC0963436 1h Netaxept Terminal, Netaxept API

Started Aug 25, 2026, 06:40 AM UTC· resolved Aug 25, 2026, 07:40 AM UTC

  1. identified Aug 25, 2026, 08:05 AM UTC

    We are currently observing transaction issues affecting cards issued by DNB Bank. DNB has confirmed an issuer-side incident, which may result in declined or unsuccessful transactions for some DNB cardholders. We are monitoring the situation and following updates from DNB. More information is available on the DNB status page: https://www.dnbstatus.no/incidents

  2. resolved Aug 25, 2026, 08:06 AM UTC

    The issue impacting transactions for cards issued by DNB Bank appears to have been resolved, and we are no longer observing any related transaction impact in our platform.

Read the full incident report →

Minor August 3, 2026 Disturbance at Swish - INC0954338 1h 30m Netaxept Terminal, Netaxept API

Started Aug 03, 2026, 05:45 PM UTC· resolved Aug 03, 2026, 07:15 PM UTC

  1. identified Aug 04, 2026, 08:30 AM UTC

    Swish has confirmed issues impacting transactions. https://status.swish.nu/incidents/nr5bg1qy9t11

  2. resolved Aug 04, 2026, 08:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2026 Elevated errors on MasterCard - INC0944262 1h 55m Netaxept Terminal, Netaxept API

Started Jul 15, 2026, 07:00 AM UTC· resolved Jul 15, 2026, 08:55 AM UTC

  1. investigating Jul 15, 2026, 07:28 AM UTC

    We are currently investigating an issue with elevated MasterCard failures.

  2. resolved Jul 15, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Disturbance on Netaxept - INC0944152 24m Netaxept API

Started Jul 14, 2026, 07:00 PM UTC· resolved Jul 14, 2026, 07:24 PM UTC

  1. investigating Jul 15, 2026, 07:05 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 15, 2026, 07:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2026 Disturbance on Netaxept - INC0942142 17m Netaxept Terminal, Netaxept API

Started Jul 10, 2026, 11:30 AM UTC· resolved Jul 10, 2026, 11:48 AM UTC

  1. investigating Jul 10, 2026, 11:48 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 10, 2026, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2026 Disturbance on Netaxept - INC0916257 1h 16m Netaxept Terminal, Netaxept API

Started May 21, 2026, 07:23 AM UTC· resolved May 21, 2026, 08:39 AM UTC

  1. investigating May 21, 2026, 07:23 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 08:14 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

Read the full incident report →

Major May 21, 2026 Partial outage on Netaxept - INC0916257 22h 58m Netaxept Terminal, Netaxept API

Started May 21, 2026, 07:05 AM UTC· resolved May 22, 2026, 06:04 AM UTC

  1. investigating May 21, 2026, 08:29 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:30 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. investigating May 21, 2026, 09:11 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

  4. monitoring May 21, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 21, 2026, 01:30 PM UTC

    Operations have been stable since 14:35, we will continue to monitor the situation closely.

  6. monitoring May 21, 2026, 03:13 PM UTC

    We are experiencing transaction impact again since 16:57

  7. monitoring May 21, 2026, 03:25 PM UTC

    Update: Operations have been stable again since 17:10

  8. resolved May 22, 2026, 06:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026 Disturbance on Netaxept - INC0915504 1h 9m Netaxept Terminal, Netaxept API

Started May 19, 2026, 02:40 PM UTC· resolved May 19, 2026, 03:50 PM UTC

  1. investigating May 19, 2026, 02:54 PM UTC

    We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.

  2. monitoring May 19, 2026, 03:18 PM UTC

    Situation is stable and services operating normally.

  3. identified May 19, 2026, 03:47 PM UTC

    Elevated number of transaction failures on Netaxept is back.

  4. monitoring May 19, 2026, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 19, 2026, 04:01 PM UTC

    This incident has been resolved.

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Minor May 5, 2026 Phone system down - INC0910315 15m Netaxept Other Components

Started May 05, 2026, 08:20 AM UTC· resolved May 05, 2026, 08:35 AM UTC

  1. investigating May 05, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026 Disturbance on Netaxept - INC0904217 41m

Started Apr 15, 2026, 08:19 PM UTC· resolved Apr 15, 2026, 09:01 PM UTC

  1. investigating Apr 15, 2026, 08:54 PM UTC

    We are investigating an issue that affects Netaxept. This is an automated message.

  2. resolved Apr 15, 2026, 09:17 PM UTC

    This incident has been resolved.

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Critical March 31, 2026 Issues with phone system 9m Netaxept Other Components

Started Mar 31, 2026, 08:00 AM UTC· resolved Mar 31, 2026, 08:09 AM UTC

  1. investigating Mar 31, 2026, 08:05 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. resolved Mar 31, 2026, 08:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026 Disturbance on Netaxept - INC0899224 52m Netaxept Terminal, Netaxept API

Started Mar 30, 2026, 11:45 AM UTC· resolved Mar 30, 2026, 12:38 PM UTC

  1. investigating Mar 30, 2026, 11:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 30, 2026, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026 Disturbance on Vipps MobilePay - INC0898667 15m Netaxept Terminal, Netaxept API

Started Mar 27, 2026, 09:25 AM UTC· resolved Mar 27, 2026, 09:41 AM UTC

  1. identified Mar 27, 2026, 09:39 AM UTC

    VippsMobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

  2. resolved Mar 27, 2026, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026 Disturbance on Netaxept - INC0892606 21h 39m Netaxept Terminal, Netaxept API

Started Mar 10, 2026, 11:00 PM UTC· resolved Mar 11, 2026, 08:39 PM UTC

  1. investigating Mar 12, 2026, 07:32 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 12, 2026, 07:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026 Phone system down 4h 26m Netaxept Other Components

Started Mar 10, 2026, 08:10 AM UTC· resolved Mar 10, 2026, 12:37 PM UTC

  1. investigating Mar 10, 2026, 08:17 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. investigating Mar 10, 2026, 09:27 AM UTC

    Our phone system provider has identified the issue and is implementing a workaround.

  3. resolved Mar 10, 2026, 12:37 PM UTC

    This incident has been resolved.

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Minor February 27, 2026 Disturbance on Netaxept - INC0887986 26m Netaxept API

Started Feb 27, 2026, 01:08 PM UTC· resolved Feb 27, 2026, 01:35 PM UTC

  1. investigating Feb 27, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 27, 2026, 01:30 PM UTC

    This incident has been resolved. Netaxept Query API experienced degraded performance.

Read the full incident report →