Netaxept incident

3D Secure Transaction Authentication Disruption - INC1000551

Resolved after 13 minutes, affecting Netaxept Terminal and Netaxept API, on November 5, 2026.

identified Nov 05, 2026, 07:10 AM UTC

An issue affecting Dankort 3DS transactions, and potentially a subset of other 3DS transactions, was identified and confirmed by our 3D Secure provider. The issue has been resolved, and all services are now operating normally.

Started
Nov 05, 2026, 07:10 AM UTC
Resolved
Nov 05, 2026, 07:24 AM UTC
Duration
13m
Detected by Pingoru
Nov 05, 2026, 07:10 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. identified Nov 05, 2026, 07:10 AM UTC

    An issue affecting Dankort 3DS transactions, and potentially a subset of other 3DS transactions, was identified and confirmed by our 3D Secure provider. The issue has been resolved, and all services are now operating normally.

  2. resolved Nov 05, 2026, 07:24 AM UTC

    This incident has been resolved.

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