Resolved after 45 minutes, affecting Netaxept Terminal and Netaxept API, on November 3, 2026.
The issue that affected Dankort transactions has now recovered, and transaction processing has returned to normal levels. The issue was confirmed by our 3D Secure vendor, and we continue to monitor the service closely. Visa and Mastercard transactions may have experienced intermittent impact during the incident.
Affected components
Update timeline
- investigating Nov 03, 2026, 09:30 AM UTC
We are currently investigating an issue that affects Dankort transactions
- monitoring Nov 03, 2026, 10:14 AM UTC
The issue that affected Dankort transactions has now recovered, and transaction processing has returned to normal levels. The issue was confirmed by our 3D Secure vendor, and we continue to monitor the service closely. Visa and Mastercard transactions may have experienced intermittent impact during the incident.
- resolved Nov 03, 2026, 10:15 AM UTC
This incident has been resolved.
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