Net2Phone Outage History

Net2Phone is up right now

Pingoru has recorded 51 incidents for Net2Phone: 7 in the last 12 months and 1 in the last 90 days.

Source: status.net2phone.com

51incidents recorded
7last 12 months
1last 90 days
4 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Net2Phone in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202626 of 720 (1%)
May 202615 of 744 (1%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 2026115 of 524 (3%)

Incidents, newest first

Minor October 21, 2026 net2phone 1.0 portal maintenance 14h 35m net2phone 1.0 Admin Portal

Started Oct 21, 2026, 08:02 PM UTC· resolved Oct 22, 2026, 10:38 AM UTC

  1. investigating Oct 21, 2026, 08:02 PM UTC

    Currently there is a maintenance ongoing.

  2. investigating Oct 21, 2026, 11:56 PM UTC

    We are going to implement a fix on a rolling basis

  3. identified Oct 22, 2026, 08:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 22, 2026, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 22, 2026, 10:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026 Issue Affecting Net2Phone Login 2h 17m net2phone Web Portal

Started Jul 16, 2026, 09:03 AM UTC· resolved Jul 16, 2026, 11:21 AM UTC

  1. investigating Jul 16, 2026, 09:03 AM UTC

    Net2Phone is aware of intermittent issues with Net2Phone Portal and Huddle access. Our team is actively investigating and working to restore service as quickly as possible.

  2. monitoring Jul 16, 2026, 11:14 AM UTC

    Net2Phone has implemented a workaround and it is currently being monitored.

  3. resolved Jul 16, 2026, 11:21 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor May 8, 2026 Issue Affecting Calls for some of the Users 4h 49m net2phone 1.0 Call Processing, net2phone sip trunking platform

Started May 08, 2026, 04:03 AM UTC· resolved May 08, 2026, 08:52 AM UTC

  1. investigating May 08, 2026, 04:03 AM UTC

    Net2Phone is aware of an issue affecting calls to the Support Line. Our team is actively investigating and working to restore service as quickly as possible.

  2. identified May 08, 2026, 04:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 08, 2026, 04:20 AM UTC

    The issue has been affecting calls for some of the Users. Issue has been identified and a fix is being Implemented.

  4. identified May 08, 2026, 07:16 AM UTC

    We are continuing to work on a fix for the issue.

  5. monitoring May 08, 2026, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 08, 2026, 08:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026 Call Processing and Web Portal Issues 54m net2phone Call Processing, net2phone Web Portal

Started Apr 14, 2026, 02:49 PM UTC· resolved Apr 14, 2026, 03:44 PM UTC

  1. investigating Apr 14, 2026, 02:49 PM UTC

    Net2phone is aware that some of our customers are experiencing issues accessing their account, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.

  2. investigating Apr 14, 2026, 03:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 14, 2026, 03:28 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 14, 2026, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 14, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 8, 2026 Issues with calls into net2phone Support 5h 18m

Started Apr 08, 2026, 12:43 PM UTC· resolved Apr 08, 2026, 06:01 PM UTC

  1. investigating Apr 08, 2026, 12:43 PM UTC

    We are currently investigating call failures into our Support line.

  2. investigating Apr 08, 2026, 01:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 08, 2026, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025 Call Processing Issues 16m net2phone Call Processing

Started Nov 21, 2025, 09:23 PM UTC· resolved Nov 21, 2025, 09:39 PM UTC

  1. investigating Nov 21, 2025, 09:23 PM UTC

    Net2phone is aware that some of our customers are experiencing issues with call completion, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.

  2. identified Nov 21, 2025, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 21, 2025, 09:39 PM UTC

    The Incident has been resolved.

Read the full incident report →

Minor October 30, 2025 Voice Call Degradation 1h 35m net2phone 1.0 Call Processing, net2phone Call Processing

Started Oct 30, 2025, 08:23 PM UTC· resolved Oct 30, 2025, 09:58 PM UTC

  1. investigating Oct 30, 2025, 08:23 PM UTC

    Some customers are experiencing voice degradation. Support Teams are investigating the issue.

  2. identified Oct 30, 2025, 09:29 PM UTC

    A fix has been implemented, and we are seeing improvements.

  3. resolved Oct 30, 2025, 09:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Issues with messages notification 9h 58m net2phone Messenger

Started Oct 20, 2025, 11:10 AM UTC· resolved Oct 20, 2025, 09:08 PM UTC

  1. investigating Oct 20, 2025, 11:10 AM UTC

    Issues with notification of received messages, and confirmation of sent messages. Messages themselves are being sent/received

  2. investigating Oct 20, 2025, 11:10 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 11:52 AM UTC

    We’ve identified the root cause and are working to resolve

  4. monitoring Oct 20, 2025, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2025, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 22, 2025 Call Processing issues 25m net2phone Call Processing

Started Aug 22, 2025, 05:27 PM UTC· resolved Aug 22, 2025, 05:52 PM UTC

  1. investigating Aug 22, 2025, 05:27 PM UTC

    Net2phone is aware that some of our customers are experiencing issues with call completion, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.

  2. identified Aug 22, 2025, 05:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 22, 2025, 05:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 Issue affecting Net2Phone Messenger 3h 53m net2phone Messenger

Started Aug 21, 2025, 01:38 PM UTC· resolved Aug 21, 2025, 05:32 PM UTC

  1. investigating Aug 21, 2025, 01:38 PM UTC

    Net2Phone is aware of an issue affecting Unite Messenger. Be aware that our support team is actively engaged and working on the issue.

  2. identified Aug 21, 2025, 01:46 PM UTC

    We are currently experiencing a service disruption due to an issue with one of our third-party vendors. We're working closely with them to resolve it as quickly as possible.

  3. identified Aug 21, 2025, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 21, 2025, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 17, 2025 Issue affecting Net2phone uContact 13m

Started Feb 17, 2025, 11:15 PM UTC· resolved Feb 17, 2025, 11:29 PM UTC

  1. investigating Feb 17, 2025, 11:15 PM UTC

    Net2phone is aware that some customers are having issues with uContact. Our engineering and support teams are engaged and working on resolving the issue.

  2. identified Feb 17, 2025, 11:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 17, 2025, 11:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 17, 2025, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2025, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2025 Technical Issues affecting Net2phone Office 38m net2phone Presence Server

Started Jan 06, 2025, 09:11 PM UTC· resolved Jan 06, 2025, 09:50 PM UTC

  1. investigating Jan 06, 2025, 09:11 PM UTC

    Net2phone is aware that some customers are having technical issues. Our engineering and support teams are engaged and working on resolving the issue.

  2. identified Jan 06, 2025, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2025, 09:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 06, 2025, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2024 Issue affecting Net2phone call processing 8m net2phone 1.0 Call Processing, net2phone Call Processing

Started Dec 03, 2024, 03:30 PM UTC· resolved Dec 03, 2024, 03:38 PM UTC

  1. investigating Dec 03, 2024, 03:30 PM UTC

    Net2phone is aware that some of our customers are experiencing issues with call completion to our Support line. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.

  2. identified Dec 03, 2024, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2024, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →