NERC incident

Unable to get Access to the NERC Shared Services i.e. RegApp, ColdFront, OpenStack and OpenShift Web Consoles

Resolved after 2 hours 34 minutes, affecting Overall, on March 5, 2026.

monitoring Mar 05, 2026, 05:18 PM UTC

We implemented a fix and are currently monitoring the result..

Started
Mar 05, 2026, 03:02 PM UTC
Resolved
Mar 05, 2026, 05:36 PM UTC
Duration
2h 34m
Detected by Pingoru
Mar 05, 2026, 03:02 PM UTC

Affected components

Overall

Update timeline

  1. investigating Mar 05, 2026, 03:02 PM UTC

    We are currently investigating this incident..

  2. investigating Mar 05, 2026, 04:47 PM UTC

    We are currently investigating this incident. This is an isolated issue that is affecting Harvard users only!.

  3. monitoring Mar 05, 2026, 05:18 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Mar 05, 2026, 05:36 PM UTC

    This incident has been resolved..

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