NERC Outage History
NERC is up right nowPingoru has recorded 17 incidents for NERC: 12 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 246 of 720 (34%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 149 of 720 (21%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 112 (0%) |
Incidents, newest first
Minor June 23, 2026 H100 GPU Availability Notice 6d 4h NERC OPENSHIFT CONTAINER PLATFORM - PRODUCTION (OPENSHIFT WORKERS NODES), NERC OPENSHIFT CONTAINER PLATFORM - PRODUCTION (NERC RED HAT OPENSHIFT AI (RHOAI))
Started Jun 23, 2026, 04:53 PM UTC· resolved Jun 29, 2026, 09:27 PM UTC
- investigating Jun 23, 2026, 04:53 PM UTC
The **H100 GPUs** are currently unavailable for use while a required firmware update is being completed. We will provide an update once the firmware process has finished and the GPUs have been validated for production use. Thank you for your patience..
- investigating Jun 23, 2026, 04:53 PM UTC
The **H100 GPUs** are currently unavailable for use while a required firmware update is being completed. We will provide an update once the firmware process has finished and the GPUs have been validated for production use. Thank you for your patience.
- resolved Jun 29, 2026, 09:27 PM UTC
This incident has been resolved. H100's are available now..
- resolved Jun 29, 2026, 09:27 PM UTC
This incident has been resolved. H100's are available now.
Minor April 19, 2026 MGHPCC Power Loss is causing our system-wide unavailability of NERC services 10d 5h Overall, MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL, NERC COLDFRONT, NERC OPENSTACK (OPENSTACK DASHBOARD (HORIZON)) and 7 more
Started Apr 19, 2026, 01:00 PM UTC· resolved Apr 29, 2026, 06:28 PM UTC
- investigating Apr 19, 2026, 01:00 PM UTC
We are currently investigating this incident.
- investigating Apr 19, 2026, 01:00 PM UTC
We are currently investigating this incident..
- identified Apr 20, 2026, 12:20 AM UTC
We are continuing to work on a fix for this incident..
- identified Apr 20, 2026, 12:20 AM UTC
We are continuing to work on a fix for this incident.
- investigating Apr 20, 2026, 04:56 PM UTC
Front-end shared services - most critically **Keycloak, ColdFront,** and **RegApp** \- are currently unreachable. We are continuing to work on resolving this incident. You can continue to use the **NERC OCP (OpenShift) Production** and **NERC EDU (Academic)** clusters as normal to deploy your workloads..
- investigating Apr 20, 2026, 04:56 PM UTC
Front-end shared services - most critically **Keycloak, ColdFront,** and **RegApp** \- are currently unreachable. We are continuing to work on resolving this incident. You can continue to use the **NERC OCP (OpenShift) Production** and **NERC EDU (Academic)** clusters as normal to deploy your workloads.
- monitoring Apr 21, 2026, 04:09 PM UTC
We implemented a fix and are currently monitoring the result..
- monitoring Apr 21, 2026, 04:09 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 29, 2026, 06:28 PM UTC
This incident has been resolved..
Minor March 19, 2026 Daily Charged field does not accurately include storage costs 1d 17h Overall
Started Mar 19, 2026, 04:00 AM UTC· resolved Mar 20, 2026, 09:00 PM UTC
- investigating Mar 19, 2026, 04:00 AM UTC
We have identified an issue with the "**Cumulative Daily Charges for Month**" value shown in daily cost notifications for OpenStack allocations. Since the March ColdFront maintenance on **03/19**, some OpenStack storage charges have not been fully included in this field, causing reported cumulative charges to be lower than actual costs. As a result, some users may have already exceeded their cost alert thresholds without being notified. Until this is fixed, please do not rely solely on the “**Cumulative Daily Charges for Month**” value and instead **review** your approved **storage allocation quota** on the NERC's ColdFront..
- identified Mar 20, 2026, 06:27 PM UTC
We are continuing to work on a fix for this incident..
- resolved Mar 20, 2026, 09:00 PM UTC
This incident has been resolved..
Minor March 5, 2026 Unable to get Access to the NERC Shared Services i.e. RegApp, ColdFront, OpenStack and OpenShift Web Consoles 2h 34m Overall
Started Mar 05, 2026, 03:02 PM UTC· resolved Mar 05, 2026, 05:36 PM UTC
- investigating Mar 05, 2026, 03:02 PM UTC
We are currently investigating this incident..
- investigating Mar 05, 2026, 04:47 PM UTC
We are currently investigating this incident. This is an isolated issue that is affecting Harvard users only!.
- monitoring Mar 05, 2026, 05:18 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 05, 2026, 05:36 PM UTC
This incident has been resolved..
Minor January 9, 2026 Unable to Access NERC OpenStack Object Storage (Console/API) or Modify Storage Quota via ColdFront 3d 19h Overall
Started Jan 09, 2026, 08:36 PM UTC· resolved Jan 13, 2026, 04:01 PM UTC
- investigating Jan 09, 2026, 08:36 PM UTC
We are currently investigating this incident..
- identified Jan 12, 2026, 02:17 PM UTC
We are continuing to work on a fix for this incident. We have informed users who are hosting large amount of fragmented objects and begin cleaning up some..
- resolved Jan 13, 2026, 04:01 PM UTC
This incident has been resolved..
Minor December 11, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Dec 11, 2025, 03:20 PM UTC· resolved Dec 11, 2025, 03:25 PM UTC
- investigating Dec 11, 2025, 03:20 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Dec 11, 2025, 03:25 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor December 5, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Dec 05, 2025, 09:01 PM UTC· resolved Dec 05, 2025, 09:06 PM UTC
- investigating Dec 05, 2025, 09:01 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Dec 05, 2025, 09:06 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor December 1, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Dec 01, 2025, 09:57 PM UTC· resolved Dec 01, 2025, 10:02 PM UTC
- investigating Dec 01, 2025, 09:57 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Dec 01, 2025, 10:02 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor December 1, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Dec 01, 2025, 04:48 PM UTC· resolved Dec 01, 2025, 04:53 PM UTC
- investigating Dec 01, 2025, 04:48 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Dec 01, 2025, 04:53 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor November 26, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 21m Overall
Started Nov 26, 2025, 10:53 PM UTC· resolved Nov 26, 2025, 11:15 PM UTC
- investigating Nov 26, 2025, 10:53 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 26, 2025, 11:15 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor November 19, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 1h 10m Overall
Started Nov 19, 2025, 05:27 AM UTC· resolved Nov 19, 2025, 06:38 AM UTC
- investigating Nov 19, 2025, 05:46 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 19, 2025, 06:12 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor November 16, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Nov 16, 2025, 02:55 PM UTC· resolved Nov 16, 2025, 03:01 PM UTC
- investigating Nov 16, 2025, 02:55 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 16, 2025, 03:01 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor November 5, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 5m Overall
Started Nov 05, 2025, 09:33 AM UTC· resolved Nov 05, 2025, 09:38 AM UTC
- investigating Nov 05, 2025, 09:33 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 05, 2025, 09:38 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor October 31, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 27m Overall
Started Oct 31, 2025, 08:07 AM UTC· resolved Oct 31, 2025, 08:35 AM UTC
- investigating Oct 31, 2025, 08:07 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Oct 31, 2025, 08:35 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor October 24, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 21m Overall
Started Oct 24, 2025, 05:57 AM UTC· resolved Oct 24, 2025, 06:19 AM UTC
- investigating Oct 24, 2025, 05:57 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Oct 24, 2025, 06:19 AM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor October 5, 2025 OTHER WEBSITES & TOOLS - NERC WEBSITE isn't accessible at the moment (automated) 27m
Started Oct 05, 2025, 08:37 PM UTC· resolved Oct 05, 2025, 09:05 PM UTC
- investigating Oct 05, 2025, 08:37 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Oct 05, 2025, 09:05 PM UTC
OTHER WEBSITES & TOOLS - NERC WEBSITE is now operational! This update was created by an automated monitoring service..
Minor April 28, 2025 MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL isn't accessible at the moment (automated) 16m Overall
Started Apr 28, 2025, 01:42 PM UTC· resolved Apr 28, 2025, 01:58 PM UTC
- investigating Apr 28, 2025, 01:42 PM UTC
MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Apr 28, 2025, 01:58 PM UTC
MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL is now operational! This update was created by an automated monitoring service.