NERC Outage History

There were 4 NERC outages since March 5, 2026 totaling 245h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://nerc.instatus.com

Major April 19, 2026

MGHPCC Power Loss is causing our system-wide unavailability of NERC services

Detected by Pingoru: Apr 19, 2026, 01:00 PM UTC
Resolved: Apr 29, 2026, 06:35 PM UTC
Duration: 10d 5h

Affected: NERCMGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTALNERC COLDFRONTNERC OPENSTACK (OPENSTACK DASHBOARD (HORIZON))NERC OPENSTACK (NERC OPENSTACK COMPUTE SERVICE (NOVA) )NERC ACADEMIC (EDU) OPENSHIFT CLUSTERNERC OPENSTACK (OPENSTACK NETWORKING SERVICE (NEUTRON))NERC OPENSTACK (OPENSTACK BLOCK STORAGE (CINDER))NERC OPENSTACK (OPENSTACK OBJECT STORE (SWIFT))NERC OPENSTACK (OPENSTACK IMAGE SERVICE (GLANCE))NERC OPENSTACK (OPENSTACK EC2 API PROXY (EC2API))

Timeline · 4 updates

investigating Apr 19, 2026, 01:00 PM UTC

We are currently investigating this incident.
identified Apr 20, 2026, 12:20 AM UTC

We are continuing to work on a fix for this incident.
investigating Apr 20, 2026, 04:56 PM UTC

Front-end shared services - most critically **Keycloak, ColdFront,** and **RegApp** \- are currently unreachable. We are continuing to work on resolving this incident. You can continue to use the **NERC OCP (OpenShift) Production** and **NERC EDU (Academic)** clusters as normal to deploy your workloads.
monitoring Apr 21, 2026, 04:09 PM UTC

We implemented a fix and are currently monitoring the result.