Is NERC down?

Last checked 6m ago
Current status
NERC is up

No incidents right now.

Official status page: https://nerc.instatus.com · Polled every 5 minutes · 22 components tracked

NERC is operational right now. Last checked 6m ago; the most recent incident resolved 31d ago.

Real-time NERC status, recent outages, and incident history — pulled directly from NERC's official status page at https://nerc.instatus.com every 5 minutes. Pingoru tracks 22 NERC services and has captured 6 incidents in the last 90 days (99.87% uptime). Get email, Slack, Discord, or webhook alerts the moment NERC reports a new incident — free for 5 monitors, no credit card.

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NERC uptime 99.87% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6d 4h
    Started Jun 23, 2026, 04:53 PM UTC · Resolved Jun 29, 2026, 09:27 PM UTC
    OPENSHIFT WORKERS NODESNERC RED HAT OPENSHIFT AI (RHOAI)
    Timeline · 2 updates
    • investigating · Jun 23, 2026, 04:53 PM UTC

      The **H100 GPUs** are currently unavailable for use while a required firmware update is being completed. We will provide an update once the firmware process has finished and the GPUs have been validated for production use. Thank you for your patience.

    • resolved · Jun 29, 2026, 09:27 PM UTC

      This incident has been resolved. H100's are available now.

    Latest: This incident has been resolved. H100's are available now.

  2. Resolved
    Started Jun 23, 2026, 04:53 PM UTC · Resolved Jun 23, 2026, 04:53 PM UTC
    Timeline · 1 update
    • resolved · Jun 23, 2026, 04:53 PM UTC

      Type: Incident Duration: 6 days, 4 hours and 35 minutes Affected Components: OPENSHIFT WORKERS NODES, NERC RED HAT OPENSHIFT AI (RHOAI) Jun 23, 16:53:16 GMT+0 - Investigating - The **H100 GPUs** are currently unavailable for use while a required firmware update is being completed. We will provide an update once the firmware process has finished and the GPUs have been validated for production use. Thank you for your patience. Jun 29, 21:27:50 GMT+0 - Resolved - This incident has been resolved. H100's are available now.

    Latest: Type: Incident Duration: 6 days, 4 hours and 35 minutes Affected Components: OPENSHIFT WORKERS NODES, NERC RED HAT OPENSHIFT AI (RHOAI) Jun 23, 16:53:16 GMT+0 - Investigating - The…

  3. Resolved
    Started Jun 15, 2026, 01:00 PM UTC · Resolved Jun 15, 2026, 01:00 PM UTC
    Timeline · 1 update
    • resolved · Jun 15, 2026, 01:00 PM UTC

      Type: Maintenance Duration: 7 days and 8 hours Affected Components: OPENSTACK IMAGE SERVICE (GLANCE), NERC ACADEMIC (EDU) OPENSHIFT CLUSTER, STORAGE, NERC OPENSHIFT WEB CONSOLE, NERC COLDFRONT, OPENSTACK DASHBOARD (HORIZON), OPENSTACK OBJECT STORE (SWIFT), OPENSHIFT CONTROLLER, OPENSHIFT WORKERS NODES, MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL, OPENSTACK NETWORKING SERVICE (NEUTRON), NERC OPENSTACK COMPUTE SERVICE (NOVA) , NERC RED HAT OPENSHIFT AI (RHOAI), NETWORKING, OPENSTACK BLOCK STORAGE (CINDER), OPENSTACK EC2 API PROXY (EC2API) Jun 15, 13:00:00 GMT+0 - Identified - Due to the annual MGHPCC (Holyoke data center) power maintenance as well as other maintenance activities, the New England Research Cloud (NERC) services will be unavailable from **Monday, June 15th, 9 AM until Monday, June 22nd, 5 PM.** NERC services that will be impacted include * NERC's OpenStack * NERC's OpenShift, which includes the Red Hat OpenShift AI (RHOAI) platform on the Production and Academic (EDU) Clusters * NERC supporting shared services ColdFront, RegApp, ESI, and Keycloak We likely will not require the full planned outage window. However, since we are performing NERC hardware and network maintenance and upgrades, we are planning for the worst-case scenario while working to restore services as quickly as possible. Our goal is to resume full services by **the end of Monday, June 22nd, at 5 PM** or **earlier**. Please refer to the timeline below for details: ![NERC-2026-annual-shutdown-timeline.png](https://instatus.com/user-content/v1780079882/ak5gq6ia6tbxguu8uqqm.png) **NOTICES** * This outage affects all services and resources in the MGHPCC/Holyoke data center, including NERC's core and shared services, as well as the underlying compute, storage, and networking. * Please keep a backup of your critical data or application running on your project on NERC’s OpenStack and OpenShift cluster. * The estimated time for power-up and return to full service by **the end of Monday, June 22nd, at 5 PM** or **earlier**. We encourage you to monitor the progress at during this time. * Please subscribe to the NERC's status for any future updates as they happen: Our priority is helping make research happen. If you or your research team have any questions or need to escalate an issue, please do not hesitate to contact us via email ([[email protected]](mailto:[email protected])) or by submitting a service request through [NERC's Support Ticketing System](https://mghpcc.supportsystem.com/open.php). Thank you, New England Research Cloud (NERC) [https://nerc.mghpcc.org/ ](https://nerc.mghpcc.org/) Jun 15, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 22, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully

    Latest: Type: Maintenance Duration: 7 days and 8 hours Affected Components: OPENSTACK IMAGE SERVICE (GLANCE), NERC ACADEMIC (EDU) OPENSHIFT CLUSTER, STORAGE, NERC OPENSHIFT WEB CONSOLE, NE…

Outage history

Past 90 days · 3 incidents View full outage history →