NERC incident

Unable to Access NERC OpenStack Object Storage (Console/API) or Modify Storage Quota via ColdFront

Resolved after 3 days 19 hours, on January 9, 2026.

identified Jan 12, 2026, 02:17 PM UTC

We are continuing to work on a fix for this incident. We have informed users who are hosting large amount of fragmented objects and begin cleaning up some..

Started
Jan 09, 2026, 08:36 PM UTC
Resolved
Jan 13, 2026, 04:01 PM UTC
Duration
3d 19h
Detected by Pingoru
Jan 09, 2026, 08:36 PM UTC

Update timeline

  1. investigating Jan 09, 2026, 08:36 PM UTC

    We are currently investigating this incident..

  2. identified Jan 12, 2026, 02:17 PM UTC

    We are continuing to work on a fix for this incident. We have informed users who are hosting large amount of fragmented objects and begin cleaning up some..

  3. resolved Jan 13, 2026, 04:01 PM UTC

    This incident has been resolved..

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