NERC incident

MGHPCC Power Loss is causing our system-wide unavailability of NERC services

Minor Resolved View vendor source →

NERC experienced a minor incident on April 19, 2026, lasting 10d 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 01:00 PM UTC
Resolved
Apr 29, 2026, 06:28 PM UTC
Duration
10d 5h
Detected by Pingoru
Apr 19, 2026, 01:00 PM UTC

Update timeline

  1. investigating Apr 19, 2026, 01:00 PM UTC

    We are currently investigating this incident..

  2. identified Apr 20, 2026, 12:20 AM UTC

    We are continuing to work on a fix for this incident..

  3. investigating Apr 20, 2026, 04:56 PM UTC

    Front-end shared services - most critically **Keycloak, ColdFront,** and **RegApp** \- are currently unreachable. We are continuing to work on resolving this incident. You can continue to use the **NERC OCP (OpenShift) Production** and **NERC EDU (Academic)** clusters as normal to deploy your workloads..

  4. monitoring Apr 21, 2026, 04:09 PM UTC

    We implemented a fix and are currently monitoring the result..

  5. resolved Apr 29, 2026, 06:28 PM UTC

    This incident has been resolved..