Neo4j Aura incident

Aura Console Auth error

Notice Ongoing View vendor source →

Neo4j Aura is currently experiencing a notice incident affecting Aura Console (console.neo4j.io), which began 3h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 06:23 PM UTC
Resolved
Ongoing
Duration
● 2h 32m
Detected by Pingoru
May 26, 2026, 06:23 PM UTC

Affected components

Aura Console (console.neo4j.io)

Update timeline

  1. investigating May 26, 2026, 06:23 PM UTC

    Aura Console is currently not accessible. Our team is investigating the issue. Aura instances are running normally and are not impacted. Console-related administration and configuration procedures may be unavailable. We will provide updates as soon as more information is available.

  2. monitoring May 26, 2026, 07:19 PM UTC

    The Aura Console issue has now been resolved. The root cause was a failure while fetching public certificates from Auth0. We are reaching out to the Auth0 team to gather more detailed information about the incident.