Resolved after 1 hour 8 minutes, affecting Aura Console (console.neo4j.io) and Aura Graph Analytics on AWS and 1 more, on September 9, 2026.
We have deployed a fix and the affected services are recovering.
Affected components
Aura Console (console.neo4j.io)Aura Graph Analytics on AWSAura Graph Analytics on AzureAura Graph Analytics on GCPAura API (api.neo4j.io)Aura AgentAura MCP Service
Update timeline
- investigating Sep 09, 2026, 12:31 PM UTC
We are currently investigating an issue affecting the Aura console console.neo4j.io and the API api.neo4j.io
- identified Sep 09, 2026, 12:54 PM UTC
We have identified the source of the issue and are currently working on a solution.
- identified Sep 09, 2026, 01:10 PM UTC
We continue to work on addressing the issue.
- identified Sep 09, 2026, 01:26 PM UTC
We have made good progress and are recovering the problematic component.
- monitoring Sep 09, 2026, 01:36 PM UTC
We have deployed a fix and the affected services are recovering.
- resolved Sep 09, 2026, 01:39 PM UTC
All affected components are now fully recovered.
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