Neo4j Aura incident
A small number of Free Tier instances are experiencing issues updating
Notice Vendor's status page →
Resolved after 22 hours 52 minutes, affecting AuraDB Free (*.databases.neo4j.io), on September 3, 2026.
All instances are available, manual steps to unblock the remaining small number of instances was undertaken to resolve.
Affected components
AuraDB Free (*.databases.neo4j.io)
Update timeline
- investigating Sep 03, 2026, 04:43 PM UTC
We are currently investigating this issue.
- identified Sep 04, 2026, 10:23 AM UTC
The issue has been identified, instances remain available and steps to resolve for the instances impacted being reviewed currently.
- resolved Sep 04, 2026, 03:36 PM UTC
All instances are available, manual steps to unblock the remaining small number of instances was undertaken to resolve.
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