Resolved after 3 hours 5 minutes, affecting Website and Travel, on September 17, 2026.
The train inventory issue has been fully resolved. All train search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team.
Affected components
Update timeline
- identified Sep 17, 2026, 01:54 PM UTC
Navan is investigating reports of issues with train inventory availability. Some users may experience difficulty viewing or booking train tickets. Our team is actively looking into the issue and we will provide updates as we learn more. We apologize for any inconvenience.
- identified Sep 17, 2026, 03:48 PM UTC
Navan is currently experiencing a temporary disruption in service with one of our train providers. As a result, some train inventory is unavailable. Our engineering team is actively working to restore full service. We apologize for this inconvenience and appreciate your patience.
- resolved Sep 17, 2026, 05:00 PM UTC
The train inventory issue has been fully resolved. All train search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team.
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