Navan incident

Hilton contract errors

Resolved after 2 hours 6 minutes, on October 20, 2026.

resolved Oct 20, 2026, 09:01 PM UTC

The hotel inventory issue has been fully resolved. All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team.

Started
Oct 20, 2026, 06:55 PM UTC
Resolved
Oct 20, 2026, 09:01 PM UTC
Duration
2h 6m
Detected by Pingoru
Oct 20, 2026, 06:55 PM UTC

Update timeline

  1. identified Oct 20, 2026, 06:55 PM UTC

    Navan is currently experiencing a temporary disruption in service with our hotel providers. As a result, Hilton is unavailable. We apologize for this inconvenience and appreciate your patience.

  2. monitoring Oct 20, 2026, 08:30 PM UTC

    We have implemented a fix for the hotel inventory issue and are monitoring the situation closely. Hotel availability should be returning to normal. If you continue to experience issues, please contact support. We apologize for the disruption.

  3. resolved Oct 20, 2026, 09:01 PM UTC

    The hotel inventory issue has been fully resolved. All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team.

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