Narvar incident

Klaviyo outage affecting notifications for some clients.

Major Resolved View vendor source →

Narvar experienced a major incident on May 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 10:56 PM UTC
Resolved
May 05, 2026, 10:56 PM UTC
Duration
—
Detected by Pingoru
May 05, 2026, 10:56 PM UTC

Update timeline

  1. resolved May 05, 2026, 10:56 PM UTC

    Type: Incident Duration: 6 hours and 50 minutes Affected Components: Notify May 6, 00:00:25 GMT+0 - Identified - We are currently monitoring the issue and will provide additional updates as they are made available. May 6, 00:59:30 GMT+0 - Monitoring - Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored. May 6, 03:14:06 GMT+0 - Monitoring - Klaviyo has confirmed the issue is resolved. Any failed messages are being replayed. We will continue to monitor until this process is complete. May 6, 03:39:17 GMT+0 - Monitoring - We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST. May 6, 05:46:06 GMT+0 - Resolved - This incident has been resolved. May 5, 22:56:24 GMT+0 - Investigating - Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out.