Narvar incident

UPS Returns Failing Intermittently

Minor Resolved View vendor source →

Narvar experienced a minor incident on June 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:00 PM UTC
Resolved
Jun 24, 2026, 01:00 PM UTC
Duration
Detected by Pingoru
Jun 24, 2026, 01:00 PM UTC

Update timeline

  1. resolved Jun 24, 2026, 01:00 PM UTC

    Type: Incident Duration: 9 hours and 5 minutes Affected Components: Carriers Jun 24, 19:49:38 GMT+0 - Monitoring - We are monitoring a recovery in service performance. Jun 24, 22:05:03 GMT+0 - Resolved - Following a period of stable monitoring with no errors, this incident has been resolved. Jun 24, 13:00:00 GMT+0 - Investigating - We have identified that the Returns via UPS are failing intermittently. All brands that use UPS for Returns (Mail and Printerless) are impacted. We have reached out to the UPS team for investigation. We will update the status of this issue as soon as we hear from the carrier.