names.co.uk incident
Microsoft email addresses rejecting incoming emails
Ongoing since 10:51 AM UTC, affecting Email - SMTP Authentication.
We are aware that some customers may be experiencing trouble sending emails to Microsoft email addresses, such as hotmail.com and outlook.com. This appears to be related to a policy change at their end on processing SPF and DMARC records. Microsoft are aware of the issue and are actively investigating on their side. We will update once we have more information.
Affected components
Update timeline
- investigating Nov 09, 2026, 10:51 AM UTC
We are aware that some customers may be experiencing trouble sending emails to Microsoft email addresses, such as hotmail.com and outlook.com. This appears to be related to a policy change at their end on processing SPF and DMARC records. Microsoft are aware of the issue and are actively investigating on their side. We will update once we have more information.
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