Resolved after 1 day, on October 13, 2020.
We're currently working with our payment gateway provider to identify the cause of issues some customers are experiencing with making payment and adding payment cards via the names.co.uk website. As soon as further information becomes available, updates will be added to this page. Please accept our sincere apologies for any inconvenience this may be causing.
Update timeline
- investigating Oct 13, 2020, 02:16 PM UTC
We're currently working with our payment gateway provider to identify the cause of issues some customers are experiencing with making payment and adding payment cards via the names.co.uk website. As soon as further information becomes available, updates will be added to this page. Please accept our sincere apologies for any inconvenience this may be causing.
- resolved Oct 14, 2020, 02:27 PM UTC
This incident has been resolved.
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