Namecheap incident
Temporary issues with the Private Email webmail – September 15, 2026
Namecheap experienced a major incident on September 15, 2026 affecting Private email, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 02:13 PM UTC
Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails”. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we … Continue reading Temporary issues with the Private Email webmail – September 15, 2026 → The post Temporary issues with the Private Email webmail – September 15, 2026 appeared first on Namecheap Status.