Namecheap incident
Issues with the Support Helpdesk – September 21, 2026
Namecheap experienced a major incident on September 21, 2026 affecting General, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
General
Update timeline
- investigating Sep 21, 2026, 11:22 AM UTC
Dear Customers, We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we are not receiving emails temporarily. Thus, requests will be handled with a delay. Once the issue is fixed, all sent emails will be delivered to us. Emails sent before the issue started will be processed as … Continue reading [Updated] Issues with the Support Helpdesk – September 21, 2026 → The post [Updated] Issues with the Support Helpdesk – September 21, 2026 appeared first on Namecheap Status.