Namecheap incident

Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026

Major Resolved View vendor source →

Namecheap experienced a major incident on September 28, 2026 affecting Private email, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 10:35 AM UTC
Resolved
Sep 28, 2026, 10:35 AM UTC
Duration
—
Detected by Pingoru
Sep 28, 2026, 10:35 AM UTC

Affected components

Private email

Update timeline

  1. investigating Sep 28, 2026, 10:35 AM UTC

    Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 → The post Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 appeared first on Namecheap Status.