Namecheap incident
Temporary issues with the Private Email webmail and mail clients– September 24, 2026
Namecheap experienced a major incident on September 24, 2026 affecting Private email, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 08:33 AM UTC
Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Some users may encounter the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails.” Email clients may also repeatedly prompt users to enter their passwords. Our team is already … Continue reading Temporary issues with the Private Email webmail and mail clients– September 24, 2026 → The post Temporary issues with the Private Email webmail and mail clients– September 24, 2026 appeared first on Namecheap Status.