Namecheap incident

Issue with .shop domains DNS performance

Major Resolved View vendor source →

Namecheap experienced a major incident on September 24, 2026 affecting Domains, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 07:35 PM UTC
Resolved
Sep 24, 2026, 07:35 PM UTC
Duration
—
Detected by Pingoru
Sep 24, 2026, 07:35 PM UTC

Affected components

Domains

Update timeline

  1. investigating Sep 24, 2026, 07:35 PM UTC

    Dear Customers, Currently we are facing intermittent issues with .shop domains DNS resolution, where DNS queries do not go beyond Registry nameservers. As a result, .shop domains may fail to resolve properly. The issue has been escalated to the Registry for the investigation. Once we have any news, this post will be updated right away. … Continue reading Issue with .shop domains DNS performance → The post Issue with .shop domains DNS performance appeared first on Namecheap Status.