myFitApp incident

Partial Disruption – MFA Bookings and Attendance

Major Resolved View vendor source →

myFitApp experienced a major incident on July 2, 2025 affecting Cockpit and Core Services and API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 07:22 AM UTC
Resolved
Jul 02, 2025, 09:10 AM UTC
Duration
1h 48m
Detected by Pingoru
Jul 02, 2025, 07:22 AM UTC

Affected components

Cockpit and Core ServicesAPI

Update timeline

  1. identified Jul 02, 2025, 07:22 AM UTC

    We’re currently seeing issues with event bookings and related features (like attendance and guest check-in) for some customers using a specific MFA provider. Our team is working to fix this and expects it to be resolved within the next 30–60 minutes. All other services are working as expected.

  2. resolved Jul 02, 2025, 09:10 AM UTC

    This incident has been resolved.