myFitApp incident

Campaign Messaging Irregularities

Resolved after 5 hours 43 minutes, affecting Cockpit and Core Services, on July 3, 2025.

resolved Jul 03, 2025, 03:48 PM UTC

This incident has been resolved. New campaigns should be operating fine now. Campaigns that were active during the incident period may still be affected.

Started
Jul 03, 2025, 10:04 AM UTC
Resolved
Jul 03, 2025, 03:48 PM UTC
Duration
5h 43m
Detected by Pingoru
Jul 03, 2025, 10:04 AM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. identified Jul 03, 2025, 10:04 AM UTC

    We have Identified some further issues that relate to https://status.myfitapp.com/incidents/03xx33khgs7f. We can continuing to work on fixing the issues and will keep this incident update with progress.

  2. identified Jul 03, 2025, 10:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 03, 2025, 01:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 03, 2025, 03:48 PM UTC

    This incident has been resolved. New campaigns should be operating fine now. Campaigns that were active during the incident period may still be affected.

Your product runs on more than myFitApp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →