myFitApp incident
Issue with Marketing Automation messages and conversations
myFitApp experienced a minor incident on March 17, 2026 affecting Cockpit and Core Services, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Cockpit and Core Services
Update timeline
- investigating Mar 17, 2026, 12:24 PM UTC
We are currently investigating an issue with Marketing Automation where: 1) Conversations are not showing 2) Push messages are being sent but do not appear in a conversation 3) Push messages are being accessed from the phone but no message appears when pressed
- identified Mar 17, 2026, 12:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 01:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 01:22 PM UTC
This incident has been resolved.