myFitApp incident

Marketing Automation issue

Resolved after 11 minutes, affecting Cockpit and Core Services, on December 15, 2025.

investigating Dec 15, 2025, 09:40 AM UTC

We are continuing to investigate this issue.

Started
Dec 15, 2025, 09:29 AM UTC
Resolved
Dec 15, 2025, 09:41 AM UTC
Duration
11m
Detected by Pingoru
Dec 15, 2025, 09:29 AM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. investigating Dec 15, 2025, 09:29 AM UTC

    We are aware of two issues with Marketing Automation: 1) There is an issue where you can see other customers messages inside your cockpit. These messages have not been sent to your members. We are working on a resolution. 2) It is not currently possible to send a Marketing Automation message. We are working on a resolution

  2. investigating Dec 15, 2025, 09:40 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 15, 2025, 09:41 AM UTC

    This incident has been resolved.

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