myFitApp experienced a minor incident on December 15, 2025 affecting Cockpit and Core Services, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Cockpit and Core Services
Update timeline
- investigating Dec 15, 2025, 09:29 AM UTC
We are aware of two issues with Marketing Automation: 1) There is an issue where you can see other customers messages inside your cockpit. These messages have not been sent to your members. We are working on a resolution. 2) It is not currently possible to send a Marketing Automation message. We are working on a resolution
- investigating Dec 15, 2025, 09:40 AM UTC
We are continuing to investigate this issue.
- resolved Dec 15, 2025, 09:41 AM UTC
This incident has been resolved.