myFitApp experienced a major incident on July 2, 2025 affecting Cockpit and Core Services, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Cockpit and Core Services
Update timeline
- investigating Jul 02, 2025, 12:19 PM UTC
We're aware that some users may be receiving multiple Marketing automation messages and push messages from certain campaigns. Our team is currently investigating the cause and working to resolve the issue.
- monitoring Jul 02, 2025, 03:17 PM UTC
We’ve deployed a potential fix and are now in monitoring mode. We’ll keep a close eye on the same and provide further updates.
- resolved Jul 02, 2025, 04:38 PM UTC
This incident has been resolved.