Is MX down?

We are currently investigating a service disruption affecting Customer Analytics dashboards which may result in dashboards not displaying data for some users. Our teams have identified the source of the issue and are coordinating with a third-party vendor on a resolution. We will provide an update within one hour. Thank you for your patience as we work to resolve the issue. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription MX Privacy Statement

We are currently investigating a service disruption affecting Customer Analytics dashboards which may result in dashboards not displaying data for some users. Our teams have identified the source of the issue and are coordinating with a third-party vendor on a resolution. We will provide an update within one hour. Thank you for your patience as we work to resolve the issue.

The issue affecting Customer Analytics dashboards has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident. August 21, 2026 13:29 MDT

The issue affecting Customer Analytics dashboards has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident.

The issue affecting Customer Analytics dashboards has been fully resolved after careful monitoring, and all services have returned to normal. During this disruption, some customers were unable to load dashboard data within the Customer Analytics platform. An Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you! August 21, 2026 14:27 MDT

We are investigating elevated error rates affecting MX services. Some customers may experience intermittent failures across products. We are working to determine the scope of impact and root cause and will provide updates as more information becomes available. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription MX Privacy Statement

We are investigating elevated error rates affecting MX services. Some customers may experience intermittent failures across products. We are working to determine the scope of impact and root cause and will provide updates as more information becomes available.

The cause of the service disruption affecting MX services has been identified. Our team is actively working to resolve. Customers may still experience errors or elevated latency while we are actively working on a solution. Our technical teams are actively working to identify the fix, and we will provide the next update at approximately 30 minutes, or sooner, as we have more information. We apologize for the inconvenience and appreciate your patience as we work to restore normal service. August 1, 2026 11:03 MDT

The cause of the service disruption affecting MX services has been identified. Our team is actively working to resolve. Customers may still experience errors or elevated latency while we are actively working on a solution. Our technical teams are actively working to identify the fix, and we will provide the next update at approximately 30 minutes, or sooner, as we have more information. We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

The issue affecting MX products has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident. August 1, 2026 11:21 MDT

The issue affecting MX products has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident.

The issue affecting MX products has been fully resolved after careful monitoring, and all services have returned to normal. The service disruption resulted in customers experiencing different levels of elevated errors and elevated latency. If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you! August 1, 2026 12:09 MDT

We are currently investigating a service disruption affecting our overall traffic which may result in some customers experiencing different levels of elevated errors. Our teams are working to identify the root cause, and we will update this page within [estimated time] with additional details on the impact and our next steps. Thank you for your patience as we work to resolve the issue. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription MX Privacy Statement

We are currently investigating a service disruption affecting our overall traffic which may result in some customers experiencing different levels of elevated errors. Our teams are working to identify the root cause, and we will update this page within [estimated time] with additional details on the impact and our next steps. Thank you for your patience as we work to resolve the issue.

The issue affecting MX has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident. July 10, 2026 16:50 MDT

The issue affecting MX has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident.

The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal. The service disruption affecting our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency. If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you! July 10, 2026 17:06 MDT