Mux experienced a minor incident on April 28, 2026 affecting Mux Data - Data Collection, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Data - Data Collection
Update timeline
- investigating Apr 28, 2026, 04:05 PM UTC
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
- monitoring Apr 28, 2026, 04:22 PM UTC
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
- resolved Apr 28, 2026, 05:33 PM UTC
This incident has been resolved.