Mux incident

Increased re-buffering and errors for some assets and live streams

Major Resolved View vendor source →

Mux experienced a major incident on April 22, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 06:10 PM UTC
Resolved
Apr 22, 2026, 07:46 PM UTC
Duration
1h 36m
Detected by Pingoru
Apr 22, 2026, 06:10 PM UTC

Affected components

Mux Video - VODMux Video - Live

Update timeline

  1. investigating Apr 22, 2026, 06:10 PM UTC

    We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.

  2. monitoring Apr 22, 2026, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 07:46 PM UTC

    This incident has been resolved.