Mux incident

Elevated rebuffering and playback failures

Minor Resolved View vendor source →

Mux experienced a minor incident on May 6, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:36 PM UTC
Resolved
May 06, 2026, 06:24 PM UTC
Duration
1h 47m
Detected by Pingoru
May 06, 2026, 04:36 PM UTC

Affected components

Mux Video - VODMux Video - Live

Update timeline

  1. investigating May 06, 2026, 04:36 PM UTC

    We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.

  2. identified May 06, 2026, 04:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2026, 06:24 PM UTC

    This incident has been resolved.