Mux experienced a minor incident on May 6, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating May 06, 2026, 04:36 PM UTC
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
- identified May 06, 2026, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 05:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 06:24 PM UTC
This incident has been resolved.
Looking to track Mux downtime and outages?
Pingoru polls Mux's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Mux reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Mux alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Mux for free
5 free monitors · No credit card required