Mux incident

Elevated rebuffering and startup times for some on-demand assets and live streams

Minor Resolved View vendor source →

Mux experienced a minor incident on May 5, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 06:52 PM UTC
Resolved
May 05, 2026, 08:54 PM UTC
Duration
2h 1m
Detected by Pingoru
May 05, 2026, 06:52 PM UTC

Affected components

Mux Video - VODMux Video - Live

Update timeline

  1. investigating May 05, 2026, 06:52 PM UTC

    We are currently investigating the issue

  2. identified May 05, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 08:54 PM UTC

    This incident has been resolved.