MRI Software incident

Space Scheduling (NA) - Reported Incident - Resolved

Critical Resolved View vendor source →

MRI Software experienced a critical incident on July 13, 2026 affecting Space Scheduling - North America, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 01:56 PM UTC
Resolved
Jul 13, 2026, 03:21 PM UTC
Duration
1h 24m
Detected by Pingoru
Jul 13, 2026, 01:56 PM UTC

Affected components

Space Scheduling - North America

Update timeline

  1. investigating Jul 13, 2026, 01:56 PM UTC

    Dear MRI Client, We are aware of a potential issue which started on 13-July-2026 at 12:46 UTC affecting Space Scheduling - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software

  2. resolved Jul 13, 2026, 03:21 PM UTC

    Dear MRI Client, Normal service has now been restored for Space Scheduling. The issue was fully resolved on 13-July-2026 at 15:00 UTC and we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software