MRI Software incident

PMX X.7, PMX X.5, PHA PRO, FAA and Cornerstone - Reported Incident - Resolved

Notice Resolved View vendor source →

MRI Software experienced a notice incident on October 2, 2026 affecting PHA Pro and Fixed Asset Accounting - North America and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 01:55 PM UTC
Resolved
Oct 02, 2026, 01:55 PM UTC
Duration
—
Detected by Pingoru
Oct 02, 2026, 01:55 PM UTC

Affected components

PHA ProFixed Asset Accounting - North AmericaPMX X.5 Americas - JupiterPMX X.7 Americas - Despina

Update timeline

  1. resolved Oct 02, 2026, 01:55 PM UTC

    Dear MRI Client, Earlier today, services hosted within the CH3 data center experienced an issue that may have impacted service availability and performance for some users. We believe the issue has now been resolved, and services have been restored. The issue was fully resolved on 02 October 2026 at 13:15 UTC. Our teams will continue to closely monitor the environment to ensure stability and quickly address any further concerns should they arise. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software