MRI Software incident

Qube PM - Unavailability - Investigating

Critical Resolved View vendor source →

MRI Software experienced a critical incident on January 19, 2026 affecting Qube PM, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 04:35 PM UTC
Resolved
Jan 19, 2026, 05:16 PM UTC
Duration
41m
Detected by Pingoru
Jan 19, 2026, 04:35 PM UTC

Affected components

Qube PM

Update timeline

  1. investigating Jan 19, 2026, 04:35 PM UTC

    Dear MRI Client, We have received reports of an issue with Qube PM as of 19-01-2026 at 15:50 UTC, and our teams are actively investigating. We apologise for any inconvenience caused. Further updates will be posted here as they become available. Regards, MRI Software

  2. investigating Jan 19, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 19, 2026, 05:16 PM UTC

    Dear MRI Client, The remediation actions were completed on 19-01-2026 at 16:55 UTC, and the issue with Qube PM is now resolved. We appreciate your patience while we addressed this incident. Regards, MRI Software