MRI Software incident
Qube PM - Reported Incident - Investigation Underway
MRI Software experienced a minor incident on January 21, 2026 affecting Qube PM, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 21, 2026, 10:27 AM UTC
Dear MRI Client, We are aware of a potential issue which started on 21-Jan-2026 at 08:30 UTC affecting Qube PM. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
- investigating Jan 21, 2026, 12:00 PM UTC
We are continuing to investigate this issue.
- resolved Jan 21, 2026, 12:36 PM UTC
Dear MRI Client, Normal service has now been restored for Qube PM. The issue was fully resolved on 21-Jan-2026 at 10:30 UTCand we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software