MRI Software incident

Education - Statutory Returns - Status Update

Critical Ongoing View vendor source →

MRI Software is currently experiencing a critical incident affecting Education – Statutory Returns, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 12:44 PM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Jun 04, 2026, 12:44 PM UTC

Affected components

Education – Statutory Returns

Update timeline

  1. investigating Jun 04, 2026, 12:44 PM UTC

    Dear MRI Client, We are aware of a potential issue which started on 04-Jun-2026 at 12:30 UTC affecting Education – Statutory Returns. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software

  2. identified Jun 04, 2026, 02:29 PM UTC

    Dear MRI Client, We have identified the source of the issue affecting Education - Statutory Returns. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved. Thank you for your patience while we address this. Regards, MRI Software

  3. identified Jun 04, 2026, 02:56 PM UTC

    We are continuing to work on a fix for this issue.