MRI Software incident

Agency Central - Reported Incident - Investigation Underway

Critical Ongoing View vendor source →

MRI Software is currently experiencing a critical incident affecting Agency Central, which began 3h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 04:52 PM UTC
Resolved
Ongoing
Duration
● 2h 43m
Detected by Pingoru
May 25, 2026, 04:52 PM UTC

Affected components

Agency Central

Update timeline

  1. investigating May 25, 2026, 04:52 PM UTC

    Dear MRI Client, We are aware of a potential issue which started on 25-May-2026 at 15:10 UTC affecting Agency Central. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software