Moveworks experienced a major incident on August 6, 2025 affecting Moveworks Setup and Moveworks Documentation and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 06, 2025, 04:37 PM UTC
We have identified an issue affecting some customers who are unable to log into the My Moveworks portal. This issue specifically impacts customers using SAML SSO configuration. We apologize for any inconvenience this may cause and are actively working on a solution. We will keep you updated on our progress. Thank you for your patience and understanding. Impacted Regions: US,CA,EU,AU
- resolved Aug 06, 2025, 05:25 PM UTC
We are pleased to inform you that the issue affecting My Moveworks portal access has been resolved. Thank you for your patience and understanding. If you experience any further issues, please don't hesitate to reach out to the Moveworks Support Team.