Resolved after 8 hours 23 minutes, affecting MotherDuck App (MotherDuck App), on November 21, 2025.
All service is restored and customers are experiencing normal connection times. We will be aggressively monitoring through the weekend.
Affected components
Update timeline
- identified Nov 21, 2025, 03:23 PM UTC
We have detected an issue that is resulting in slower-than-usualy load times for some customers and are actively investigating.
- investigating Nov 21, 2025, 07:50 PM UTC
We have mitigated the impact, and connection times have returned to normal. We are continuing to investigate the root cause and will keep this incident open out of an abundance of caution.
- investigating Nov 21, 2025, 08:51 PM UTC
Most customers are experiencing normal connection times. We are continuing to work toward identifying a root cause and are actively working on implementing a mitigation.
- resolved Nov 21, 2025, 11:46 PM UTC
All service is restored and customers are experiencing normal connection times. We will be aggressively monitoring through the weekend.
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