MotherDuck incident

Slower-than-usual load times

Minor Resolved View vendor source →

MotherDuck experienced a minor incident on November 21, 2025 affecting MotherDuck App (MotherDuck App), lasting 8h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 03:23 PM UTC
Resolved
Nov 21, 2025, 11:46 PM UTC
Duration
8h 23m
Detected by Pingoru
Nov 21, 2025, 03:23 PM UTC

Affected components

MotherDuck App (MotherDuck App)

Update timeline

  1. identified Nov 21, 2025, 03:23 PM UTC

    We have detected an issue that is resulting in slower-than-usualy load times for some customers and are actively investigating.

  2. investigating Nov 21, 2025, 07:50 PM UTC

    We have mitigated the impact, and connection times have returned to normal. We are continuing to investigate the root cause and will keep this incident open out of an abundance of caution.

  3. investigating Nov 21, 2025, 08:51 PM UTC

    Most customers are experiencing normal connection times. We are continuing to work toward identifying a root cause and are actively working on implementing a mitigation.

  4. resolved Nov 21, 2025, 11:46 PM UTC

    All service is restored and customers are experiencing normal connection times. We will be aggressively monitoring through the weekend.