Resolved after 4 hours 51 minutes, affecting MotherDuck App (MotherDuck App), on August 26, 2026.
This incident is resolved. The fix was applied at approximately 11:50 UTC and database and share attach times in eu-central-1 have returned to normal levels. The degradation came from excessive load on an internal metadata service in the region, which slowed the step that opens a...
Affected components
Update timeline
- investigating Aug 26, 2026, 08:02 AM UTC
We are investigating degraded database and share attach times in eu-central-1 region. Our team is investigating the issue with high priority!
- investigating Aug 26, 2026, 08:37 AM UTC
We are continuing to investigate the degraded attach times in the eu-central-1 region. Our team has identified that some background jobs are putting unreasonable load on the system. These jobs have been paused and we are exploring potential fixes. Apologies for the impact!
- investigating Aug 26, 2026, 09:13 AM UTC
We are continuing to investigate the degraded attach times in the eu-central-1 region. Our team has identified that some background jobs are putting unreasonable load on the system and these jobs have been paused. We are continuing to investigate the full impact of the issue and explore fixes....
- investigating Aug 26, 2026, 09:48 AM UTC
Our team has identified the issue and are attempting potential fixes. Thank you for your patience as we continue to investigate and work towards a resolution!
- investigating Aug 26, 2026, 11:33 AM UTC
Our team are continuing to work on implementing a work around and to reduce the load on our internal database, which causes the performance issues with attaches (both for MD databases and shares). We will post update here once the issue is resolved!
- investigating Aug 26, 2026, 12:14 PM UTC
We have applied a fix and database and share attach times in eu-central-1 have returned to normal levels as of approximately 11:50 UTC. New connections should now establish normally, and any request that failed during the incident can be retried. We are monitoring closely before...
- resolved Aug 26, 2026, 12:53 PM UTC
This incident is resolved. The fix was applied at approximately 11:50 UTC and database and share attach times in eu-central-1 have returned to normal levels. The degradation came from excessive load on an internal metadata service in the region, which slowed the step that opens a...
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