MotherDuck Outage History
MotherDuck is up right nowPingoru has recorded 24 incidents for MotherDuck: 24 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 3 of 720 (0%) |
| May 2026 | 3 | 23 of 744 (3%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 2 | 6 of 744 (1%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 576 (0%) |
Incidents, newest first
Minor September 24, 2026 Elevated errors in the us-east-1 region 55m MotherDuck App (MotherDuck App)
Started Sep 24, 2026, 11:29 AM UTC· resolved Sep 24, 2026, 12:25 PM UTC
- investigating Sep 24, 2026, 11:29 AM UTC
Our team has observed elevated error rates since September 24, 0920 UTC. We are actively investigating and will provide an update shortly.
- investigating Sep 24, 2026, 11:54 AM UTC
We've released a fix and are now seeing a recovery in the errors coming from the us-east-1 region. We're actively monitoring the situation and will provide more updates.
- resolved Sep 24, 2026, 12:25 PM UTC
The services in us-east-1 have recovered and resumed normal operation.
Major August 27, 2026 Partial outage of MotherDuck's UI 58m MotherDuck App (MotherDuck App)
Started Aug 27, 2026, 10:37 AM UTC· resolved Aug 27, 2026, 11:35 AM UTC
- identified Aug 27, 2026, 10:37 AM UTC
We are investigating reports that the MotherDuck UI is failing to authorize some customers. Other clients, like the DuckDB CLI or SDKs are not affected.
- investigating Aug 27, 2026, 11:06 AM UTC
The issue has been mitigated and the UI seems to be authenticating users correctly now. We are actively monitoring the situation.
- resolved Aug 27, 2026, 11:35 AM UTC
We addressed the issue and the UI is back to authenticating users correctly.
Major August 26, 2026 Degraded Database Attach Times in eu-central-1 4h 51m MotherDuck App (MotherDuck App)
Started Aug 26, 2026, 08:02 AM UTC· resolved Aug 26, 2026, 12:53 PM UTC
- investigating Aug 26, 2026, 08:02 AM UTC
We are investigating degraded database and share attach times in eu-central-1 region. Our team is investigating the issue with high priority!
- investigating Aug 26, 2026, 08:37 AM UTC
We are continuing to investigate the degraded attach times in the eu-central-1 region. Our team has identified that some background jobs are putting unreasonable load on the system. These jobs have been paused and we are exploring potential fixes. Apologies for the impact!
- investigating Aug 26, 2026, 09:13 AM UTC
We are continuing to investigate the degraded attach times in the eu-central-1 region. Our team has identified that some background jobs are putting unreasonable load on the system and these jobs have been paused. We are continuing to investigate the full impact of the issue and explore fixes....
- investigating Aug 26, 2026, 09:48 AM UTC
Our team has identified the issue and are attempting potential fixes. Thank you for your patience as we continue to investigate and work towards a resolution!
- investigating Aug 26, 2026, 11:33 AM UTC
Our team are continuing to work on implementing a work around and to reduce the load on our internal database, which causes the performance issues with attaches (both for MD databases and shares). We will post update here once the issue is resolved!
- investigating Aug 26, 2026, 12:14 PM UTC
We have applied a fix and database and share attach times in eu-central-1 have returned to normal levels as of approximately 11:50 UTC. New connections should now establish normally, and any request that failed during the incident can be retried. We are monitoring closely before...
- resolved Aug 26, 2026, 12:53 PM UTC
This incident is resolved. The fix was applied at approximately 11:50 UTC and database and share attach times in eu-central-1 have returned to normal levels. The degradation came from excessive load on an internal metadata service in the region, which slowed the step that opens a...
Minor July 6, 2026 Degraded ability to obtain ducklings in us-east-1 – MotherDuck App (MotherDuck App)
Started Jul 06, 2026, 01:00 PM UTC· resolved Jul 06, 2026, 01:00 PM UTC
- resolved Jul 06, 2026, 01:00 PM UTC
An AWS EC2 issue in us-east-1 during early morning of July 6 (PDT) impacted our ability to provision new compute. Some MotherDuck customers may have seen errors obtaining a duckling. More information about the AWS EC2 issue is available at: https://health.aws.amazon.com/health/...
Major June 25, 2026 Elevated rate of query errors 1h 25m MotherDuck App (MotherDuck App)
Started Jun 25, 2026, 11:00 AM UTC· resolved Jun 25, 2026, 12:25 PM UTC
- identified Jun 24, 2026, 10:00 PM UTC
At ~10:30 UTC, MotherDuck observed partial platform disruption via elevated error rates across all regions for Ducklings. We are actively investigating and will provide an update shortly.
- identified Jun 25, 2026, 11:00 AM UTC
At ~10:30 UTC, MotherDuck observed partial platform disruption via elevated error rates across all regions for Ducklings. We are actively investigating and will provide an update shortly.
- investigating Jun 25, 2026, 11:51 AM UTC
We are continuing to investigate the issue with the highest priority!
- investigating Jun 25, 2026, 12:20 PM UTC
Our team has identified the root cause and are working on an implementation of the solution. More updates will follow shortly, we apologize for the disruption this is causing.
- resolved Jun 25, 2026, 12:25 PM UTC
Our team has identified the root cause of the elevated error rates and has released a fix. We are currently in the process of rolling out this update. We are observing reduced error rates, and our systems are steadily returning to normal operation. We are monitoring the situation closely and will...
Minor June 24, 2026 Flights DNS issues on us-east-1 – MotherDuck App (MotherDuck App)
Started Jun 24, 2026, 08:15 PM UTC· resolved Jun 24, 2026, 08:15 PM UTC
- investigating Jun 24, 2026, 07:25 PM UTC
Flights in us-east-1 are not currently running due to a DNS issue. We're investigating a fix now.
- resolved Jun 24, 2026, 08:15 PM UTC
The issue is resolved and all Flights in us-east-1 should be operational again.
Major May 15, 2026 We are experiencing elevated attach failures 59m MotherDuck App (MotherDuck App)
Started May 15, 2026, 12:39 AM UTC· resolved May 15, 2026, 01:38 AM UTC
- identified May 15, 2026, 12:39 AM UTC
We are currently investigating this issue.
- investigating May 15, 2026, 01:08 AM UTC
We are continuing to investigate.
- investigating May 15, 2026, 01:25 AM UTC
We have identified the issue and restoring service. Restarting ducklings will restore connectivity.
- resolved May 15, 2026, 01:38 AM UTC
This incident has been resolved. We apologize for the disruption. Please reach out if you need any assistance.
Major May 11, 2026 Degraded EU Region Database Load Times 5h 42m MotherDuck App (MotherDuck App)
Started May 11, 2026, 08:00 AM UTC· resolved May 11, 2026, 01:42 PM UTC
- investigating May 11, 2026, 08:00 AM UTC
We are currently experiencing a EU Central 1 service disruption where database load times are degraded. Our team is investigating and will update as soon as we learn more. Apologies for any inconvenience.
- investigating May 11, 2026, 09:37 AM UTC
We are currently experiencing a EU Central 1 service disruption where databases attach times are degraded. This impacts both existing and new connections. Our team is investigating and will update as soon as we learn more. We will provide a new update in 30 minutes. Apologies for any...
- investigating May 11, 2026, 10:29 AM UTC
We're continuing to investigate this issue.
- investigating May 11, 2026, 11:16 AM UTC
We are still investigating the degraded database load times in the EU Region. Our team continues to work on fixing it with high urgency.
- investigating May 11, 2026, 12:04 PM UTC
We continue working on fixing this issue.
- investigating May 11, 2026, 01:01 PM UTC
Our team has deployed a fix addressing the issue, which has improved database load times in the EU region. We continue actively monitoring the situation, and thank you for your patience while we continue working on getting database load times back to normal.
- resolved May 11, 2026, 01:42 PM UTC
Database load times in the EU region are back to normal.
Minor May 1, 2026 Degraded experience using Dives 16h 44m MotherDuck App (MotherDuck App)
Started May 01, 2026, 08:50 PM UTC· resolved May 02, 2026, 01:34 PM UTC
- identified May 01, 2026, 08:50 PM UTC
For some customers, Dives may not load properly, with a stuck page that says "Waiting for sandbox...". This is due to a caching issue. This issue will likely disappear on its own as your browser cache invalidates naturally. But while we've fixed the issue upstream, you might encounter it...
- identified May 01, 2026, 09:40 PM UTC
No new updates.
- resolved May 02, 2026, 01:34 PM UTC
At this point, all major browsers should invalidate the old cache for the MotherDuck UI. If you are having a problem accessing your Dives, please contact us.
Major April 30, 2026 MotherDuck databases unavailable in us-east-1 35m MotherDuck App (MotherDuck App)
Started Apr 30, 2026, 01:40 PM UTC· resolved Apr 30, 2026, 02:15 PM UTC
- investigating Apr 30, 2026, 01:40 PM UTC
We are currently experiencing a US East 1 service disruption where databases are unable to be opened and snapshotted. This impacts both existing and new connections. Share updates may also be impacted. Our team is investigating and will update as soon as we learn more. We will provide...
- investigating Apr 30, 2026, 01:53 PM UTC
We have identified the root cause of this incident and are implementing a fix.
- resolved Apr 30, 2026, 02:15 PM UTC
This incident has been resolved. All databases are available.
Major April 3, 2026 Some databases are failing to load 1h 58m MotherDuck App (MotherDuck App)
Started Apr 03, 2026, 05:45 AM UTC· resolved Apr 03, 2026, 07:43 AM UTC
- investigating Apr 03, 2026, 05:45 AM UTC
Some users are experiencing a degradation of service because a subset of databases are failing to load. We are investigating.
- investigating Apr 03, 2026, 07:00 AM UTC
We have identified the root cause and are working on implementing a fix
- resolved Apr 03, 2026, 07:43 AM UTC
Databases are loading as expected after deploying the fix. We are actively monitoring the health of the service.
Major March 24, 2026 MotherDuck Remote MCP Server is currently unavailable 19m MotherDuck App (MotherDuck App)
Started Mar 24, 2026, 02:12 PM UTC· resolved Mar 24, 2026, 02:32 PM UTC
- investigating Mar 24, 2026, 02:12 PM UTC
The MotherDuck remote MCP server is currently unavailable, we are investigating the issue.
- resolved Mar 24, 2026, 02:32 PM UTC
This issue has been resolved, the MCP server is available.
Major March 5, 2026 users unable to save new dives; some existing dives also affected 1h 23m MotherDuck App (MotherDuck App)
Started Mar 05, 2026, 11:06 PM UTC· resolved Mar 06, 2026, 12:29 AM UTC
- identified Mar 05, 2026, 11:06 PM UTC
Our internal monitors have detected an increase in server-side error messages immediately following a release. We are currently investigating the issue. So far a limited number of customers appear to be affected but the full impact is unknown.
- investigating Mar 05, 2026, 11:42 PM UTC
Following a code release at approximately 23:00 UTC, most customers are unable to create new dives and may experience errors when loading existing dives. We are continuing to investigate the root cause.
- investigating Mar 05, 2026, 11:59 PM UTC
We believe we have identified the root cause and are working to validate a fix. We believe the fix will be deployed within 2 hours.
- resolved Mar 06, 2026, 12:29 AM UTC
This incident has been resolved.
Major February 12, 2026 DuckLake Snapshot Deletions – MotherDuck App (MotherDuck App)
Started Feb 12, 2026, 06:03 PM UTC· resolved Feb 12, 2026, 06:03 PM UTC
- resolved Feb 12, 2026, 06:03 PM UTC
A bug was introduced during our recent production release at 7:24 UTC on Thursday, February 12 that has resulted in the premature deletion of ducklake snapshots in MotherDuck-managed ducklake S3 Buckets. We have identified the root cause and deployed a patch at approx 17:50 UTC. </...
Minor January 8, 2026 Applications with Wasm SDK versions 0.7 or older encountering errors 28m
Started Jan 08, 2026, 07:30 PM UTC· resolved Jan 08, 2026, 07:58 PM UTC
- investigating Jan 08, 2026, 07:30 PM UTC
We've identified the root cause and are investigating a fix.
- resolved Jan 08, 2026, 07:58 PM UTC
We've resolved the issue. Older Wasm SDK versions should work as expected.
Minor January 8, 2026 Intermittent Connection issues with Web UI 2h 9m MotherDuck App (MotherDuck App)
Started Jan 08, 2026, 04:39 PM UTC· resolved Jan 08, 2026, 06:48 PM UTC
- identified Jan 08, 2026, 04:39 PM UTC
We are investigating intermittent connection issues with the MotherDuck web UI. Some notebook users are experiencing an error while loading attached databases. We're actively investigating. In the meantime, affected users can access their databases through other MotherDuck clients,...
- investigating Jan 08, 2026, 05:10 PM UTC
We have found the cause and are working on a mitigation.
- investigating Jan 08, 2026, 05:41 PM UTC
We have identified the problem and are working on deploying the fix for all customers.
- investigating Jan 08, 2026, 06:07 PM UTC
We are in the process of deploying a fix.
- investigating Jan 08, 2026, 06:36 PM UTC
We're in the process of deploying the fix.
- resolved Jan 08, 2026, 06:48 PM UTC
We've resolved the issue. The MotherDuck UI should be working as expected. If you have the UI in a browser tab, feel free to refresh the page.
Minor December 8, 2025 Intermittent connection failures and slower share refreshes – MotherDuck App (MotherDuck App)
Started Dec 08, 2025, 11:15 PM UTC· resolved Dec 08, 2025, 11:15 PM UTC
- resolved Dec 08, 2025, 11:15 PM UTC
We identified the root cause and have put a mitigation in place.
Minor December 5, 2025 Ongoing Cloudflare outage –
Started Dec 05, 2025, 09:10 AM UTC· resolved Dec 05, 2025, 09:10 AM UTC
- resolved Dec 05, 2025, 09:10 AM UTC
MotherDuck is not currently impacted by the ongoing cloudflare outage, but we will continue to closely monitor until that incident is resolved.
Minor November 21, 2025 Slower-than-usual load times 8h 23m MotherDuck App (MotherDuck App)
Started Nov 21, 2025, 03:23 PM UTC· resolved Nov 21, 2025, 11:46 PM UTC
- identified Nov 21, 2025, 03:23 PM UTC
We have detected an issue that is resulting in slower-than-usualy load times for some customers and are actively investigating.
- investigating Nov 21, 2025, 07:50 PM UTC
We have mitigated the impact, and connection times have returned to normal. We are continuing to investigate the root cause and will keep this incident open out of an abundance of caution.
- investigating Nov 21, 2025, 08:51 PM UTC
Most customers are experiencing normal connection times. We are continuing to work toward identifying a root cause and are actively working on implementing a mitigation.
- resolved Nov 21, 2025, 11:46 PM UTC
All service is restored and customers are experiencing normal connection times. We will be aggressively monitoring through the weekend.
Major November 20, 2025 Connectivity problems to MotherDuck backend 38m
Started Nov 20, 2025, 10:00 AM UTC· resolved Nov 20, 2025, 10:38 AM UTC
- investigating Nov 20, 2025, 10:00 AM UTC
We have detected a problem that causes slower connections (and sometimes timeout) to the MotherDuck backend. We are currently working to determine the root cause and implement a fix and mitigate. We will post an update on our progress within the next 30 minutes.
- resolved Nov 20, 2025, 10:38 AM UTC
Increased customer load saturated the resources of a key component in our orchestration layer. We have increased the resources of this component, which restored the service levels to normal. We are continuing to monitor the situation.
Minor November 19, 2025 MotherDuck connections are slow and may time out 2h 11m MotherDuck App (MotherDuck App)
Started Nov 19, 2025, 01:07 PM UTC· resolved Nov 19, 2025, 03:18 PM UTC
- identified Nov 19, 2025, 01:07 PM UTC
We detected an issue with slow connection times to MotherDuck; sometimes timing out. Researching for root cause. We will post an update in 30 minutes.
- investigating Nov 19, 2025, 01:40 PM UTC
Service availability should be restored. We are still monitoring the situation and investigating the root cause.
- resolved Nov 19, 2025, 03:18 PM UTC
We resolved the issue and the service is healthy again.
Major November 18, 2025 Cloudflare outage affecting web app & extension connections 1h 28m MotherDuck App (MotherDuck App)
Started Nov 18, 2025, 01:27 PM UTC· resolved Nov 18, 2025, 02:55 PM UTC
- identified Nov 18, 2025, 01:27 PM UTC
We're currently affected by a Cloudflare outage (status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). This means app.motherduck.com may occasionally fail to load, and...
- investigating Nov 18, 2025, 02:29 PM UTC
Update: Cloudflare is implementing a fix and restoring application services. MotherDuck's web UI and extension downloads are still facing issues.
- resolved Nov 18, 2025, 02:55 PM UTC
Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Minor November 8, 2025 Some users may be unable to provision ducklings – MotherDuck App (MotherDuck App)
Started Nov 08, 2025, 02:22 PM UTC· resolved Nov 08, 2025, 02:22 PM UTC
- resolved Nov 08, 2025, 02:22 PM UTC
New ducklings are provisioned quickly now.