Resolved after 38 minutes, on November 20, 2025.
Increased customer load saturated the resources of a key component in our orchestration layer. We have increased the resources of this component, which restored the service levels to normal. We are continuing to monitor the situation.
Update timeline
- investigating Nov 20, 2025, 10:00 AM UTC
We have detected a problem that causes slower connections (and sometimes timeout) to the MotherDuck backend. We are currently working to determine the root cause and implement a fix and mitigate. We will post an update on our progress within the next 30 minutes.
- resolved Nov 20, 2025, 10:38 AM UTC
Increased customer load saturated the resources of a key component in our orchestration layer. We have increased the resources of this component, which restored the service levels to normal. We are continuing to monitor the situation.
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