MotherDuck experienced a major incident on May 11, 2026 affecting MotherDuck App (MotherDuck App), lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 08:00 AM UTC
We are currently experiencing a EU Central 1 service disruption where database load times are degraded. Our team is investigating and will update as soon as we learn more. Apologies for any inconvenience.
- investigating May 11, 2026, 09:37 AM UTC
We are currently experiencing a EU Central 1 service disruption where databases attach times are degraded. This impacts both existing and new connections. Our team is investigating and will update as soon as we learn more. We will provide a new update in 30 minutes. Apologies for any...
- investigating May 11, 2026, 10:29 AM UTC
We're continuing to investigate this issue.
- investigating May 11, 2026, 11:16 AM UTC
We are still investigating the degraded database load times in the EU Region. Our team continues to work on fixing it with high urgency.
- investigating May 11, 2026, 12:04 PM UTC
We continue working on fixing this issue.
- investigating May 11, 2026, 01:01 PM UTC
Our team has deployed a fix addressing the issue, which has improved database load times in the EU region. We continue actively monitoring the situation, and thank you for your patience while we continue working on getting database load times back to normal.
- resolved May 11, 2026, 01:42 PM UTC
Database load times in the EU region are back to normal.