MOREnet Outage History
MOREnet is up right nowPingoru has recorded 76 incidents for MOREnet: 71 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 36 of 720 (5%) |
| May 2026 | 4 | 26 of 744 (4%) |
| June 2026 | 11 | 38 of 720 (5%) |
| July 2026 | 6 | 33 of 744 (4%) |
| August 2026 | 3 | 0 of 744 (0%) |
| September 2026 | 5 | 31 of 720 (4%) |
| October 2026 | 12 | 76 of 744 (10%) |
| November 2026 | 0 | 0 of 123 (0%) |
Incidents, newest first
Major October 27, 2026 Branson Fibercut 4h 40m MOREnet Aggregation, MOREnet Fiber
Started Oct 27, 2026, 08:19 PM UTC· resolved Oct 28, 2026, 12:59 AM UTC
- investigating Oct 27, 2026, 08:19 PM UTC
Vendor has been contacted and it is believed to be a fiber cut. Currently three members affected by this outage. Branson R-IV - Mountain Data Center College of The Ozarks Hollister R-V
- investigating Oct 27, 2026, 08:28 PM UTC
We are continuing to investigate this issue.
- identified Oct 27, 2026, 09:03 PM UTC
Vendor has confirmed a fiber cut between Nixa and Branson. They are currently shooting the fiber determining fault location from the Nixa side. MOREnet NOC
- monitoring Oct 28, 2026, 12:53 AM UTC
Splicing efforts continue. We are seeing some circuits restore as of 7:52pm. Once the vendor is hands off, we will update this status. MOREnet NOC
- resolved Oct 28, 2026, 12:59 AM UTC
Crews are hands-off. Circuits restored.
Major October 27, 2026 Fairview to Seymour Outage 1d 1h MOREnet Aggregation, MOREnet Fiber
Started Oct 27, 2026, 03:00 PM UTC· resolved Oct 28, 2026, 04:39 PM UTC
- investigating Oct 27, 2026, 03:00 PM UTC
Vendor has been contacted and they are already aware and working to identify the issue.
- identified Oct 27, 2026, 06:05 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 28, 2026, 12:54 AM UTC
Issue has been escalated. Vendor has shot the fiber and located the damage. No ETR yet. MOREnet NOC
- identified Oct 28, 2026, 11:38 AM UTC
Team is now beginning excavation on the first side of the affected area of fiber cut
- identified Oct 28, 2026, 02:25 PM UTC
Crews have new fiber in place and are currently splicing.
- identified Oct 28, 2026, 03:32 PM UTC
Current ETR is 3pm
- resolved Oct 28, 2026, 04:39 PM UTC
This incident has been resolved.
Notice October 23, 2026 MOREnet TMS Notification - Firmware upgrades scheduled this evening (10/23/26) 14h Threat Management Solution - K12, Threat Management Solution - Libraries, Threat Management Solution - Affiliates
Started Oct 23, 2026, 02:57 PM UTC· resolved Oct 24, 2026, 04:57 AM UTC
- identified Oct 23, 2026, 02:57 PM UTC
Fortinet has recommended upgrading all Fortigates that are not running on the latest versions of FortiOS FortiOS 7.6 --- 7.6.0 through 7.6.7 --- Upgrade to 7.6.8 or above FortiOS 7.4 --- 7.4.0 through 7.4.12 --- Upgrade to 7.4.13 or above FortiOS 7.2 --- 7.2.0 through 7.2.13 --- Upgrade to upcoming 7.2.14 or above MOREnet staff will be scheduling upgrades on all members Fortigates tonight beginning at 10:30 PM. During this process, there will be interruptions to your internet service, VPN connectivity and local network traffic. MOREnet staff will perform all the necessary maintenance remotely. Your presence onsite will not be required. See Fortinet Blog Post about this incident : https://www.fortinet.com/blog/ciso-collective/fortinet-releases-security-hardening-release-for-multiple-products If you would like to adjust the timing of this maintenance window, please e-mail [email protected] to submit your request no later than Today, (Friday October 23rd) @ 4PM.
- resolved Oct 24, 2026, 04:57 AM UTC
This incident has been resolved.
Notice October 9, 2026 Columbia Area Outage 28m MOREnet Internet
Started Oct 09, 2026, 06:05 PM UTC· resolved Oct 09, 2026, 06:33 PM UTC
- identified Oct 09, 2026, 06:05 PM UTC
Engineers are currently working on equipment outage. ETR ~60 minutes.
- resolved Oct 09, 2026, 06:33 PM UTC
Issue has been resolved secondary to a reboot.
Major October 8, 2026 Aggregation Fiber Cut 4h 29m MOREnet Aggregation
Started Oct 08, 2026, 08:57 PM UTC· resolved Oct 09, 2026, 01:27 AM UTC
- identified Oct 08, 2026, 08:57 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some AT&T aggregation. Updates will follow. Affected sites: Poplar Bluff Public Library Scott Co. R-IV Zalma R-V MOREnet NOC
- identified Oct 08, 2026, 09:12 PM UTC
AT&T has identified a major network failure. Updates will follow. MOREnet NOC
- identified Oct 08, 2026, 10:07 PM UTC
AT&T splicing technicians have been dispatched out. No ETR has been provided at this time. MOREnet NOC
- identified Oct 09, 2026, 12:25 AM UTC
AT&T Techs have spliced both ends of the cable. We are seeing circuits restore, but will await a final "hands off" confirmation from AT&T before resolving this outage. MOREnet NOC
- resolved Oct 09, 2026, 01:27 AM UTC
This incident has been resolved.
Major October 8, 2026 Aggregation Fiber Cut 4h 38m MOREnet Aggregation
Started Oct 08, 2026, 02:08 PM UTC· resolved Oct 08, 2026, 06:47 PM UTC
- identified Oct 08, 2026, 02:08 PM UTC
MOREnet engineers are investigating an outage affecting some RallyNET aggregation. Updates will follow. Affected sites: Farber Branch - Mexico-Audrain County Library Orchard Farm R-V Vandalia Branch - Mexico-Audrain County Library MOREnet NOC
- identified Oct 08, 2026, 03:11 PM UTC
We have confirmed that RallyNET is experiencing a power event in their data center. MOREnet NOC
- monitoring Oct 08, 2026, 05:38 PM UTC
We are seeing circuits start to restore. Awaiting confirmation from RallyNET before resolving this issue. Thanks for your patience. MOREnet NOC
- resolved Oct 08, 2026, 06:47 PM UTC
This incident has been resolved.
Notice October 8, 2026 MOREnet St Louis power outage 4h 2m MOREnet Backbone
Started Oct 08, 2026, 01:58 PM UTC· resolved Oct 08, 2026, 06:00 PM UTC
- investigating Oct 08, 2026, 01:58 PM UTC
We are currently investigating this issue.
- resolved Oct 08, 2026, 06:00 PM UTC
This incident has been resolved.
Notice October 7, 2026 Springfield Area AT&T Outage 6h 13m MOREnet Internet, Carrier Network
Started Oct 07, 2026, 02:50 PM UTC· resolved Oct 07, 2026, 09:04 PM UTC
- investigating Oct 07, 2026, 02:50 PM UTC
SItes: Marionville R-IX Monett R-I Pierce City R-VI Description: Outage noted in the Springfield area. Case has been opened with vendor w/updates provided as given. Investigation underway.
- investigating Oct 07, 2026, 04:36 PM UTC
Issue deemed part of a higher-level network outage under investigation. Isolation efforts continue.
- investigating Oct 07, 2026, 06:53 PM UTC
This issue was referred to a specialist crew who are determining the scope/fix for fault. No ETR given as of yet.
- monitoring Oct 07, 2026, 08:03 PM UTC
A fix has been implemented but an all-clear has not been given.
- resolved Oct 07, 2026, 09:04 PM UTC
This incident has been resolved.
Notice October 5, 2026 Lumen Outage 1d 8h MOREnet Internet, Carrier Network
Started Oct 05, 2026, 09:11 AM UTC· resolved Oct 06, 2026, 06:05 PM UTC
- investigating Oct 05, 2026, 09:11 AM UTC
Sites: Aurora Branch Barry-Lawrence Regional Library Eagle Rock Branch Barry-Lawrence Regional Library Lakeland R-III Sheldon R-VIII Shell Knob 78 St. Clair County Library Thomasville Library - Oregon County Library District Description: There is a fiber fault currently under investigation by the vendor. Technicians have been dispatched to locate and repair. No ETR has been given as isolation efforts are underway.
- investigating Oct 05, 2026, 12:17 PM UTC
Investigation of the fault remains ongoing, with field resources engaged to support fault isolation and validation efforts
- identified Oct 05, 2026, 03:34 PM UTC
vendor has determined that network equipment is not receiving light, possibly due to defective optics. THey are attempting to gain facility access to investigate, repair and test the equipment, No ETR given
- identified Oct 05, 2026, 05:03 PM UTC
Additional technical resources have identified a span loss affecting services. Field Operations has been engaged and dispatched to begin onsite troubleshooting and fault isolation activities.
- identified Oct 05, 2026, 08:30 PM UTC
isolation efforts on the secondary fault are underway
- identified Oct 05, 2026, 10:10 PM UTC
This will be an after hours repair as recovery efforts continue.
- identified Oct 06, 2026, 03:37 AM UTC
Field Operations technicians have completed onsite testing of the affected fiber span. The test results have been forwarded to the local provider for analysis and review, supporting ongoing fault isolation activities.
- identified Oct 06, 2026, 12:07 PM UTC
The local provider has confirmed that all repair activities have been completed. However, services remain impacted at this time. As a result, onsite technicians are actively engaged in coordinated troubleshooting efforts to isolate and identify the underlying cause of the remaining service impact. Further updates will be provided as additional information becomes available.
- monitoring Oct 06, 2026, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 06:05 PM UTC
Root Cause: A fiber fault on a local provider network in Saint Louis, MO impacted client services. Fix Action: The fiber was spliced and the terminations were cleaned and scoped thus restoring services to a stable state.
- postmortem Oct 06, 2026, 06:07 PM UTC
Root Cause: A fiber fault on a local provider network in Saint Louis, MO impacted client services. Fix Action: The fiber was spliced and the terminations were cleaned and scoped thus restoring services to a stable state.
Major October 4, 2026 Aggregation Fiber Cut 8h 12m MOREnet Aggregation
Started Oct 04, 2026, 05:20 PM UTC· resolved Oct 05, 2026, 01:32 AM UTC
- identified Oct 04, 2026, 05:20 PM UTC
MOREnet engineers have identified a fiber cut affecting some Lumen aggregation. Crews are on-site pulling new fiber and splicing now. Affected sites: Appleton City R-II Calhoun R-VIII Chilhowee R-IV Craig R-III Hardin-Central C-2 (High School) Leesville R-IX Mirabile C-1 Oak Hill R-I Odessa Branch - Trails Regional Library Pleasant Hill Branch - Cass County Library Shawnee R-III Updates will follow. MOREnet NOC
- resolved Oct 05, 2026, 01:32 AM UTC
Fiber has been spliced. Connections restored.
Major October 3, 2026 Fiber Cut Oxley Area 22h 2m MOREnet Aggregation, MOREnet Fiber
Started Oct 03, 2026, 10:27 PM UTC· resolved Oct 04, 2026, 08:30 PM UTC
- identified Oct 03, 2026, 10:27 PM UTC
Vendor contacted and they are already aware of Fiber Cut in the Oxley area. Members currently not affected as able to reroute.
- identified Oct 04, 2026, 01:38 PM UTC
Technicians continue to work to splice fiber.
- identified Oct 04, 2026, 03:51 PM UTC
As the vendor continues to work on splicing fibers I am seeing member connections started to be affected and may not be rerouting. We have asked for an update.
- monitoring Oct 04, 2026, 04:05 PM UTC
Looks like all connections are back up at this time. We will continue to monitor.
- resolved Oct 04, 2026, 08:30 PM UTC
This incident has been resolved.
Major October 2, 2026 Aggregation Fiber Cut 14h 6m MOREnet Aggregation
Started Oct 02, 2026, 11:45 PM UTC· resolved Oct 03, 2026, 01:52 PM UTC
- investigating Oct 02, 2026, 11:45 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some Lumen and Brightspeed aggregation. Updates will follow. Affected sites: Eagle Rock Branch Barry-Lawrence Regional Library Hurley R-I Manes R-V Shell Knob 78 Shell Knob Branch Barry-Lawrence Regional Library MOREnet NOC
- identified Oct 03, 2026, 01:46 AM UTC
Lumen NOC has identified a fiber cut. They are currently shooting the fiber to locate the exact fault location to begin repairs. Efforts will continue overnight until it is resolved. MOREnet NOC
- resolved Oct 03, 2026, 01:52 PM UTC
Root Cause: A damaged fiber cable in Jenkins, MO impacted client services. Fix Action: The affected cable was repaired, thus returning services to a stable state.
Major September 29, 2026 Backbone Equipment Outage 6h 37m MOREnet Backbone
Started Sep 29, 2026, 01:15 PM UTC· resolved Sep 29, 2026, 07:53 PM UTC
- identified Sep 29, 2026, 01:15 PM UTC
MOREnet engineers have identified an equipment failure on the MOREnet backbone and are working to get the device back online. The affected sites are: Alton R-IV Capital Region Medical Center - Madison St Cole Co. R-V Dora R-III Fairview R-XI Fredericktown R-I Gainesville R-V Glenwood R-VIII Greenville R-II Greenville Elementary Jefferson City Public Schools Junction Hill C-12 Koshkonong Public Library - Oregon County Library District Laquey R-V Lincoln University - Main Campus Health & Security Sciences Institute Lincoln University - Main Campus Schweich Hall Main Library - Doniphan Ripley County Library Marshfield R-I Oregon-Howell R-III Poplar Bluff R-I Richards R-V Richland R-IV Southeast Missouri State University - ShoMe Link Thayer R-II Three Rivers Community College Waynesville R-VI (High School) West Plains Public Library West Plains R-VII Thank you for your patience. Updates will follow. MOREnet NOC
- identified Sep 29, 2026, 03:13 PM UTC
MOREnet engineers have identified possible location of fiber break. Vendor has been updated.
- identified Sep 29, 2026, 05:58 PM UTC
Engineers are on site but no ETR.
- resolved Sep 29, 2026, 07:53 PM UTC
Vendor repaired the fiber at a construction site and connections are back up.
Notice September 26, 2026 St Louis Aggregation Circuit Offline 10h 20m MOREnet Internet, Carrier Network
Started Sep 26, 2026, 11:47 AM UTC· resolved Sep 26, 2026, 10:08 PM UTC
- investigating Sep 26, 2026, 11:47 AM UTC
Sites: Conran Memorial Library Delta C-7 Dunklin County Library - Cardwell Branch Ferguson-Florissant R-II Festus Public Library Heartland Regional Library - Eldon Jefferson County Library - Windsor North County Parkside Elementary Saxony Lutheran High School Scott Co. R-IV St. Charles City-County Library - Main Sunrise R-IX University City Public Library Wellsville Public Library Whitfield School Description: Sites listed above have been down for 2 hours. Ticket has been created with vendor to investigate and repair.
- investigating Sep 26, 2026, 01:44 PM UTC
requested update on work being done from vendor
- investigating Sep 26, 2026, 03:36 PM UTC
Request for update sent to vendor.
- identified Sep 26, 2026, 04:28 PM UTC
seeing sites recovering, yet work is still be done.
- resolved Sep 26, 2026, 10:08 PM UTC
This incident has been resolved.
Notice September 22, 2026 Lumen Maintenance Overrun 8h 13m MOREnet Internet, Carrier Network
Started Sep 22, 2026, 12:05 PM UTC· resolved Sep 22, 2026, 08:18 PM UTC
- investigating Sep 22, 2026, 12:05 PM UTC
Impacted Sites: Cass County Library - Pleasant Hill Branch Chilhowee R-IV Craig R-III Hardin-Central C-2 (High School) Shawnee R-III Trails Regional Library - Waverly Branch Discription: Client services have been impacted by scheduled maintenance work to relocate a 96-count cable ahead of upcoming civil construction. Due to unforeseen difficulties, additional services that had not been previously notified of the planned maintenance activity were impacted during repair. Estimate time of repair is 8:00 am.
- investigating Sep 22, 2026, 01:16 PM UTC
Vendor is still investigating location of the fault in the network.
- investigating Sep 22, 2026, 02:59 PM UTC
Work that was performed during the maintenance has been reviewed however services remain impacted. Technicians continue to locate & repair fault.
- investigating Sep 22, 2026, 04:45 PM UTC
Teams continue to work on isolating the remaining fiber fault. The nature of this work was to relocate a fiber to accommodate an interstate road expansion project being completed by MODOT. No ETR has been given.
- investigating Sep 22, 2026, 06:18 PM UTC
still under investigation, testing out individual fiber strands, no ETR at this time.
- monitoring Sep 22, 2026, 07:44 PM UTC
The remaining fault has been identified and respliced. Our sites are in restoration, but as work continues, we will continue to monitor until all clear is given.
- resolved Sep 22, 2026, 08:18 PM UTC
Root Cause: A fiber fault following a maintenance activity in Oak Grove, MO impacted client services. Work is completed.
Major September 11, 2026 Unite Private Networks Aggregation Fiber Cut 2h 43m MOREnet Aggregation
Started Sep 11, 2026, 08:37 PM UTC· resolved Sep 11, 2026, 11:20 PM UTC
- identified Sep 11, 2026, 08:37 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some Unite Private Networks (Segra) aggregation. Updates will follow. Affected sites: Fort Osage R-I Kansas City Art Institute Kansas City Public Library - Main Library Kansas City Public Library - Plaza Branch Platte Co. R-III MOREnet NOC
- identified Sep 11, 2026, 09:37 PM UTC
Segra has tracked down the issue. This appears to be an equipment failure. Segra is looping in their field techs to get this fixed. We'll share the next update as soon as we hear more. MOREnet NOC
- monitoring Sep 11, 2026, 11:17 PM UTC
Segra has implemented a fix and we are seeing all circuits come back up. MOREnet NOC
- resolved Sep 11, 2026, 11:20 PM UTC
This incident has been resolved.
Minor September 6, 2026 Fiber cut in peculiar area 21h 39m MOREnet Internet, MOREnet Backbone, MOREnet Aggregation
Started Sep 06, 2026, 04:05 PM UTC· resolved Sep 07, 2026, 01:44 PM UTC
- identified Sep 06, 2026, 04:05 PM UTC
Vendors have identified the area of the break and are working to restore service. Confirmed multiple services impacted.
- identified Sep 06, 2026, 06:42 PM UTC
Vandalism has been found. Section has been damaged and will be replaced. Cable is being readied for splicing on both ends of new cable. No ETR has been given at this time
- identified Sep 06, 2026, 11:34 PM UTC
Splicing efforts still continue on over 120 fibers that were damaged due to vandalism.
- resolved Sep 07, 2026, 01:44 PM UTC
This incident has been resolved.
Notice August 12, 2026 Backbone Fiber Cut between Cape Girardeau to Sikeston 1h 2m MOREnet Backbone, MOREnet Fiber
Started Aug 12, 2026, 09:44 PM UTC· resolved Aug 12, 2026, 10:46 PM UTC
- investigating Aug 12, 2026, 09:44 PM UTC
Fiber issue yet to be identified between Cape Girardeau to Sikeston. Fiber provider is working to locate and repair the problem. Possible service outages during repair.
- resolved Aug 12, 2026, 10:46 PM UTC
The fiber was cut by heavy equipment digging. The fault was located and repaired. All related alarms have cleared.
Notice August 12, 2026 Lumen Outages 1d 23h MOREnet Internet, Carrier Network
Started Aug 12, 2026, 12:59 PM UTC· resolved Aug 14, 2026, 12:31 PM UTC
- investigating Aug 12, 2026, 12:59 PM UTC
Sites: Belleview R-III Bunker Branch - Reynolds County Library Bunker R-III Centerville Branch - Reynolds County Library Centerville R-I Lesterville Branch - Reynolds County Library Maries County Library Belle - Heartland Regional Library System Maries Co. R-II - Middle School Osage Co. R-I Washington County Library Wright City Branch - Scenic Regional Library Description: Vendor has an ongoing outage (10G NNI flapping) with current configuration changes and work impacting the above circuits. Repair efforts are still in progress. NO ETR given, case has been escalated.
- investigating Aug 12, 2026, 02:10 PM UTC
Issue still under investigation
- investigating Aug 12, 2026, 02:58 PM UTC
This is still under investigation. No ETR given. Escalated ticket w/vendor.
- monitoring Aug 12, 2026, 04:20 PM UTC
A fix has been put in place and I am waiting for the final clearance and root cause before issuing an "all clear".
- monitoring Aug 12, 2026, 06:24 PM UTC
Root Cause: An equipment issue in St. Louis, MO impacted client services. Fix Action: A remote reset was performed on the equipment, thus restoring impacted services to a stable state.
- resolved Aug 14, 2026, 12:31 PM UTC
This incident has been resolved.
Notice August 12, 2026 Lumen Outage: 2d 11h MOREnet Internet, Carrier Network
Started Aug 12, 2026, 12:45 AM UTC· resolved Aug 14, 2026, 12:30 PM UTC
- investigating Aug 12, 2026, 12:45 AM UTC
Sitess Hurley R-I Manes R-V Description: This is a higher level outage being investigated by Lumen. Isolation efforts are ongoing. No ETR given.
- investigating Aug 12, 2026, 03:56 AM UTC
10g NNI link in Saint Louis, MO went down today 8/11/2026 at 19:17 GMT. Fiber transport outage between Saint Louis to Branson, MO is affecting multiple services in the area. Engineers have been engaged and working on isolating fault. No ETR has been provided
- identified Aug 12, 2026, 11:45 AM UTC
Fileld operations are onsite to begin troubleshooting. No ETR has been given.
- identified Aug 12, 2026, 12:16 PM UTC
A configuration change has been made and restoration of services is seen on equipment out in the field however I am still seeing our edge routers offline. It has been adviced to reboot the equipment. Will update once this has been done.
- identified Aug 12, 2026, 02:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 12, 2026, 04:11 PM UTC
An equipment failure in Saint Louis and Joplin, MO impacted unprotected traffic. Remote reconfiguration was put in place but, these impacted sites have remained down. Further investigation is underway to locate the fault.
- identified Aug 12, 2026, 06:21 PM UTC
technicians are actively working on this issue and are currently collaborating with multiple internal teams to gather all relevant details. Our focus is on validating the accuracy of the information to ensure we provide a clear and complete update.
- identified Aug 12, 2026, 08:07 PM UTC
reporting Field Operations have been engaged to dispatch a technician to the site and perform light level readings on the fiber to isolate the point of failure
- identified Aug 12, 2026, 09:28 PM UTC
field tech have been dispatched to locate/isolate fault. No other updates to report yet. No ETR.
- identified Aug 13, 2026, 11:51 AM UTC
services have been restored after equipment reconfiguration. monitoring status until root cause is provided.
- resolved Aug 14, 2026, 12:30 PM UTC
This incident has been resolved.
Notice July 15, 2026 MOREnet Fiber Cut in Rolla, MO. 5h 11m MOREnet Internet, MOREnet Backbone, MOREnet Fiber
Started Jul 15, 2026, 08:11 PM UTC· resolved Jul 16, 2026, 01:23 AM UTC
- investigating Jul 15, 2026, 08:11 PM UTC
We are currently investigating this issue.
- identified Jul 15, 2026, 09:38 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 16, 2026, 01:23 AM UTC
This incident has been resolved.
Major July 10, 2026 Aggregation Fiber Cut 5h 7m MOREnet Aggregation
Started Jul 10, 2026, 12:46 PM UTC· resolved Jul 10, 2026, 05:53 PM UTC
- investigating Jul 10, 2026, 12:46 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some KAMO/K-Power aggregation. Updates will follow. Affected sites: Butler R-V Davis R-XII El Dorado Springs R-II El Dorado Branch - Cedar County Library Midway R-I Mt Vernon Branch Barry - Lawrence Regional Library MOREnet NOC
- investigating Jul 10, 2026, 12:53 PM UTC
KAMO has been engaged and dispatched a tech to the affected area to isolate the damage. MOREnet NOC
- identified Jul 10, 2026, 03:19 PM UTC
Circuits are starting to clear and come up. KAMO has techs on-site. We are awaiting a formal RFO (Reason for Outage). MOREnet NOC
- resolved Jul 10, 2026, 05:53 PM UTC
All is stable. KAMO replaced a failed QSFP optic in their network, restoring service. MOREnet NOC
Minor July 9, 2026 Outage Between South County and Valley Mines 1d 6h MOREnet Aggregation, MOREnet Fiber
Started Jul 09, 2026, 08:29 AM UTC· resolved Jul 10, 2026, 02:51 PM UTC
- investigating Jul 09, 2026, 08:29 AM UTC
We are currently investigating this issue.
- monitoring Jul 09, 2026, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2026, 02:51 PM UTC
This incident has been resolved.
Notice July 8, 2026 Outage between Cape Girardeau and Sikeston 16h 30m MOREnet Aggregation, MOREnet Fiber
Started Jul 08, 2026, 11:39 PM UTC· resolved Jul 09, 2026, 04:09 PM UTC
- investigating Jul 08, 2026, 11:39 PM UTC
MOREnet engineers have contacted vendor. They are investigating a possible fiber cut affecting some connections between Cape Girardeau and Sikeston. Updates will follow. Affected sites: Currently none as traffic is rerouting MOREnet NOC
- identified Jul 09, 2026, 01:16 AM UTC
Fiber cut in Benton. Crews have been contacted for repair.
- identified Jul 09, 2026, 03:18 AM UTC
Damage is in multiple places of a mile span. Crews will continue to work thru the night.
- monitoring Jul 09, 2026, 08:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 04:09 PM UTC
This incident has been resolved.
Notice July 4, 2026 KC Area Outage 7/4/26 1d 7h MOREnet Internet, Carrier Network
Started Jul 04, 2026, 08:13 PM UTC· resolved Jul 06, 2026, 03:32 AM UTC
- investigating Jul 04, 2026, 08:13 PM UTC
About 20 minutes ago, 25 sites in the KC went offline. Potential fiber fault under investigation
- investigating Jul 04, 2026, 09:47 PM UTC
Correction, about 15 sites down in the KC area, under investigation.
- identified Jul 04, 2026, 11:07 PM UTC
Fiber fault identified in Buckner, MO. No ETR given at this time.
- identified Jul 04, 2026, 11:48 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 06, 2026, 03:32 AM UTC
outage due to commercial power outage to network equipment. once power was restored, services restored. no issues in 24 hours.