MOREnet Outage History

Vendor contacted about outage in St Louis area. They are currently investigating.

Sites: Appleton City R-II Belleview R-III Blue Eye Branch - Stone County Library Calhoun R-VIII Centerville Branch (Main) - Reynolds County Library Centerville R-I Chilhowee R-IV Craig R-III Hardin-Central C-2 (High School) Hudson R-IX Hurley R-I Kingsville R-I Lakeland R-III Manes R-V Mirabile C-1 Oak Hill R-I Odessa Branch, Trails Regional Osage Co. R-I Pleasant Hill Branch - Cass County Library Shawnee R-III Sheldon R-VIII Shell Knob 78 Thomasville Library - Oregon County Library District Description: Sites all down about 30 minutes ago, Lumen outage under investigation

Sites: Center 58 Fort Osage R-I Kansas City Public Library - Main Library Kansas City Public Library - Plaza Liberty 53 - Technology Center Platte Co. R-III Description: Outage in KC Area w/Lumen & United Fiber. Under investigation

To be clear, this is a United Private Networks outage (UPN)

MOREnet engineers are investigating a down link to our Lumen connection. Updates will follow. Affected sites: Appleton City R-II Aurora Branch Barry-Lawrence Regional Library Belleview R-III Blue Eye R-V Bronaugh R-VII Calhoun R-3 Cass Co, Pleasant Hill Br Centerville Branch - Reynolds County Library Centerville R1 Chilhowee R-IV Craig R-III Crane R-III Hardin-Central Hudson R-IX Hurley R-I Kingsville R-I Lakeland R-III Leesville R-IX Main Branch - Stone County Library Manes R-V Mirabile C1 Oak Hill R-I Odessa Branch, Trails Regional Library Osage Co R-I Shawnee R-III Sheldon R-VIII Shell Knob St Clair Co Lib Stone Co Lib Blue Thomasville-Oregon Lib MOREnet NOC

MOREnet staff have identified or have been notified of an issue that may impact your services. Fortiguard is currently experiencing an issue with one of their DNS Servers which may be causing issues with internet traffic and content filtering. We are working on a resolution at this time. Once a resolution is found, we will apply all necessary changes to restore services and will update accordingly.

Co-Mo Connect is experiencing a fiber issue causing a service outage on the below listed circuits. Technicians are currenting troubleshooting the issue. We will provide more updates as we receive them. Jamestown C-1 Warsaw R-IX Cole Camp R-I Boonslick Regional Library Cole Camp Boonslick Regional Library Warsaw Lincoln R-2

MOREnet engineers are investigating a possible fiber cut affecting some Lumen aggregation. Updates will follow. Affected sites: Leesville R-IX Mirabile C-1 Appleton City R-II Kingsville R-I Hudson R-IX Odessa Branch - Trails Regional Library Hardin-Central C-2 (High School) Oak Hill R-I Calhoun R-VIII MOREnet NOC

We are continuing to investigate this issue.

Involved Sites: Appleton City R-I Calhoun R-VIII Chilhowee R-IV Craig R-III Hardin-Central C-2 (High School) Hudson R-IX Kingsville R-I Leesville R-IX Maries County Library Belle - Heartland Regional Library System Maries Co. R-II Maries Co. R-II - Middle School Mirabile C-1 Oak Hill R-I Odessa Branch - Trails Regional Library Pleasant Hill Branch - Cass County Library Recklein Memorial Branch - Crawford County Library District Shawnee R-III Description: At 5:41am a disruption in service was detected in Vichy, MO., Since that time, it has been confirmed there is a fiber cut and restation efforts are underway. A splice team has been dispatched. No ETR has been given as of yet. Updates will be provided as given by the provider.

A Level 2 escalation has been initiated with the partner provider to obtain an update on fiber fault isolation and progress toward repair.

Splice crews are onsite, and teams are preparing to conduct additional light level testing to further pinpoint the precise location of the failure.

We are currently investigating this issue.

There was a drop in connectivity through a MOREnet vendor resulting in a disruption in traffic of about 3 minutes. We are investigating the reason for this incident.

We are currently investigating this issue.

We are currenting experiencing intermittent network slowness. Technicians are troubleshooting to identify the cause.

We are currently investigating this issue.

Vendor Fiber Crews are currently on site accessing the damage due to vandalism. Current plan is to splice in new fiber. No ETR at this time.

At about 1:30 MOREnet members with a connection thru ATT&T out of St Louis have lost internet connection. MOREnet engineers have engaged AT&T technicians. We will update as information becomes available

AT&T is reporting a major network issue in the St Louis area affecting service. AT&T technicians are troubleshooting to isolate the cause.

Members have reported a couple 10 minutes outages around 10:10am and noon today. We are currently investigating what may have caused the disruption in service.

The main issue has been localized to a particular vendor. We are continuing to investigate any outliers, and engage the vendor to find the root cause of the 10am disruption. The noon time disruption was in relation to a high volume attack that has been identified and mitigated. We are currently monitoring that incident in case additional action is needed.

Sites: Administrative Office Barry-Lawrence Regional Library Marionville R-IX Pierce City Branch Barry-Lawrence Regional Library Description: Outage occurred about 33minutes ago. Ticket with vendor has already been created and the issue is under investigation.

AT&T has reported back that this outage is part of a larger, major outage that is currently being investigated. No ETR is given.