MOREnet experienced a major incident on September 29, 2026 affecting MOREnet Backbone, lasting 6h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2026, 01:15 PM UTC
MOREnet engineers have identified an equipment failure on the MOREnet backbone and are working to get the device back online. The affected sites are: Alton R-IV Capital Region Medical Center - Madison St Cole Co. R-V Dora R-III Fairview R-XI Fredericktown R-I Gainesville R-V Glenwood R-VIII Greenville R-II Greenville Elementary Jefferson City Public Schools Junction Hill C-12 Koshkonong Public Library - Oregon County Library District Laquey R-V Lincoln University - Main Campus Health & Security Sciences Institute Lincoln University - Main Campus Schweich Hall Main Library - Doniphan Ripley County Library Marshfield R-I Oregon-Howell R-III Poplar Bluff R-I Richards R-V Richland R-IV Southeast Missouri State University - ShoMe Link Thayer R-II Three Rivers Community College Waynesville R-VI (High School) West Plains Public Library West Plains R-VII Thank you for your patience. Updates will follow. MOREnet NOC
- identified Sep 29, 2026, 03:13 PM UTC
MOREnet engineers have identified possible location of fiber break. Vendor has been updated.
- identified Sep 29, 2026, 05:58 PM UTC
Engineers are on site but not ETR.
- resolved Sep 29, 2026, 07:53 PM UTC
Vendor repaired the fiber at a construction site and connections are back up.