MOREnet experienced a major incident on October 2, 2026 affecting MOREnet Aggregation, lasting 14h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2026, 11:45 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some Lumen and Brightspeed aggregation. Updates will follow. Affected sites: Eagle Rock Branch Barry-Lawrence Regional Library Hurley R-I Manes R-V Shell Knob 78 Shell Knob Branch Barry-Lawrence Regional Library MOREnet NOC
- identified Oct 03, 2026, 01:46 AM UTC
Lumen NOC has identified a fiber cut. They are currently shooting the fiber to locate the exact fault location to begin repairs. Efforts will continue overnight until it is resolved. MOREnet NOC
- resolved Oct 03, 2026, 01:52 PM UTC
Root Cause: A damaged fiber cable in Jenkins, MO impacted client services. Fix Action: The affected cable was repaired, thus returning services to a stable state.